Ever-pretty.com

I bought a dress but it didn't fit. I returned it with proof of posting but got no response. I tried to email but got a message saying the email is blocked. Any advice? If not, I might try the ombudsman. Not happy

Bought a dress from this company and was not dissapointed with the quality. Will reoder for sure. Thank you so much

Waited for refund almost month after returning items. Despite emailing, heard nothing! Wouldn't buy again. This was through Debenhams, expected better.

I looked everywhere for a dress for a party. Only Ever Pretty had one for me. I was happy to get it. But it went to the wrong place. I told EverPretty. They gave me my money back fast so I could buy it again. They fixed it quick. I'm thankful to EverPretty.

The company offers a great variety of choices, suitable for different occasions and body types. What stands out the most is their customer service, which is truly fantastic. This company genuinely values its customers, making them top-notch in my opinion.

In my view, the company's dresses appear cheap and of poor quality. Since they lack physical stores, I had to order online. However, I found the return process inconvenient as I had to pay for it myself instead of using prepaid labels. Additionally, I was surprised by the restocking fee, which I wasn't informed about beforehand. Overall, my experience with this company has been disappointing, especially considering the £40 I spent without receiving a dress.

Absolutely delighted with my Ever Pretty experience, first time shopping with them. I loved their selection of dresses on the website and the ease of searching, selecting favourites, narrowing down my choices, etc. So many lovely styles and colours to choose from. The sizing guide was extremely helpful as my own UK dress size differs from my chosen styles, but I was able to work out which size to buy. I am a chronic waverer and take a long time to decide what to order, and ended up sending both dresses back - through no fault of the dress, just they weren't right for me or the occasion. I returned each one individualy as I was again undecided. Each time the customer service was excellent. The second dress return was actually an exchange for another style of dress, which has arrived today and I am delighted to say I am going to keep this one. The tracking was good to keep track of when my order arrived in the UK, got to the local delivery office, etc. Delivery was one week, so not bad at all.

Wow, I had an absolutely amazing experience with ever-pretty.com! Although I was disappointed that the dress didn't fit (being very tall), the quality and beauty of the dress were top-notch. What really impressed me was their exceptional customer service. They responded to my emails promptly and made the return process fast and hassle-free. A+ for both clothing quality and customer service! I'll definitely be shopping with them again.

I had a fantastic experience with ever-pretty.com! Although I didn't end up keeping the items I ordered because of the wedding theme, I must say they all fit perfectly. The customer service was truly top-notch from start to finish. Their communication was spot on, and I felt supported throughout the entire process. Ordering online can be daunting, but thanks to their help, it was a breeze. I am grateful to all those involved in assisting me. Kudos to ever-pretty for their excellent service!