Ivim Health

Easy to book and read

Signing up took two minutes, then the portal walked me through consent forms and what to expect. Navigation was clear, privacy policy easy to find, and the pre-visit checklist made me feel prepared without digging around.

Support eased my worries

I had a couple of safety questions and chat replied in under 10 minutes. Kind tone, straightforward answers, and links to policies. Felt heard and fully clear on next steps.

Easy to understand site

Policies, safety notes, and inquiry links were easy to find. No hard sell. I appreciated the straightforward navigation and careful wording around health topics.

Clear info and privacy notes

I visited looking for wellness details and was glad to see cautious language, privacy statements, and contact links. It felt careful and professional, which made me more comfortable exploring without feeling pushed into anything.

Support helpful, slightly slow

Support answered my intake question clearly, though the reply came after a couple hours. The explanation was professional and solved my concern about medication interactions.

Quality meets caution

The IV service felt professional and sterile, which reassured me. I left hydrated and calmer. I deducted a star because intake took longer than expected, but safety-first beats speed.

Support that actually listens

Chat responded in under 5 minutes, explained contraindications plainly, and confirmed sourcing. My scheduling conflict was handled kindly, with options laid out. Issue fully resolved with a follow-up email.

Gentle onboarding, clear care

Booking with Ivim Health was easy. Intake questions were clear and respectful, and consent forms explained risks without jargon. Directions before the IV were simple, and post-care tips helped me feel looked after.

Fast answer on eligibility

Chatted about meds I take, got a careful response within an hour. Clear, no scare tactics, and they advised postponing. Appreciated the honesty.

Professional, clear, and convenient

Booked online, filled the screening form, and they confirmed by text with pricing upfront. On arrival, the RN reviewed consent and options, then monitored me throughout. I asked about side effects and got straightforward answers. Checkout was easy, and aftercare instructions arrived by email.

Felt safe and listened

Nurse explained everything calmly and checked for allergies. I left feeling reassured and hydrated, not rushed. Clean setup, careful insertion, and clear aftercare notes.

Thoughtful site with caveats

I used Ivim Health for wellness info and light resources. Communication via email was timely and polite, and the site is straightforward to use. One note: policy pages could surface a bit earlier in the flow. What impressed me most was the plain, non-alarmist language.

After thinking about it for

After thinking about it for ages, I finally decided to dive into the GLP-1 journey, and Ivim caught my eye. Their pricing was clear, and the online process? A breeze. Then there was Laura. She listened, really listened, and her patience with my endless questions was something else. I felt like she truly cared about my concerns, not just ticking boxes. Now, I'm genuinely pumped to get started with this weight loss journey. It’s comforting knowing there’s support like this out there. If you’re considering this path, I’d definitely say give Ivim a shot. They're not just about numbers, they’re about real people.

Video visit clicked smoothly

I joined the video room and the clinician opened with a clear consent note and a simple, friendly check on my history. The call felt calm, like someone adjusted the volume on my anxiety. Even the follow-up notes landed exactly when I needed them.

Kind team, smooth visit

Booked online, did the video visit the next day. The clinician listened, walked me through options plainly, and didn’t rush. Follow-up messages were answered in under 24 hours. Exactly the calm, straightforward experience I needed.

Secure, kind virtual care

Account setup was quick, 2FA worked, and I booked a same-week video visit. The clinician was thoughtful and clear about next steps. Secure messaging answered follow-ups within a day. Billing summary showed exactly what I paid. Overall, a calm, respectful experience that felt organized.

You won’t regret it!

I walked into the store feeling a bit lost, but then I met this incredibly helpful person who just turned my day around. She took her time explaining everything to me, making it all so easy to understand. As she walked me through each step, I could feel my excitement building up about what was coming next. She didn’t rush me and answered all my questions, even the silly ones, with patience and a smile. It’s not every day you come across someone who genuinely enjoys helping others. I’m really looking forward to working with her more. If you get a chance, definitely talk to her. You won’t regret it!

I believe Connie Thach really cared about me

I believe Connie Thach really cared about me not getting enough protein and wanting to adjust my medicine dose. She offered helpful ideas that I plan to test. I ended our chat feeling confident I’m being takenn care of.

My visit was really nice.

My visit was really nice. The Nap was kind and knew a lot about the medicine. They gave me clear and helpful information about how to use the medicin properly.

I decided to sign up

I decided to sign up after hearing about a cool referral code that would make my total $0.00. Sounded awesome, right? But when I tried to use it, something went wrong on the site, and instead, I got charged $75 with multiple subscriptions. I thought, "No big deal, I'll just contact support." But reaching someone quickly was nearly impossible. When I tried using the referral code again, it wouldn’t work because apparently, I'm not a new member anymore. It's been pretty frustrating trying to sort this out, and I'm still not sure how to fix it. Just wanted that sweet deal, but it's been a hassle.

Couldn’t have asked for a better experience!

When I went for my consultation, it felt like chatting with a friend who knows their stuff. She was super informative, breaking down all the details in a way that just made sense. And her sense of humor? Totally on point. It really helped me relax, and we had a nice, flowing conversation. By the end of our chat, I felt really good about starting my weight loss injections subscription. Her mix of professionalism and genuine warmth made a potentially stressful experience feel so much easier. I walked out feeling positive and ready to take the next steps. Couldn’t have asked for a better experience!

I felt quite at ease during the video call.

I felt quite at ease during the video call. She knew a lot and gave clear answers to every question I had. The whole experiance was smooth and helpful.

Buyer Beware

Ivim sold me a 6 month supply of GLP-1. They sent me 3 months of medicine initially. When I requested the next 3 months supply I was told they could only send me 2 months at a time. When I requested the last month supply I was told that I missed a date for the request and that the last month of medicine would not be available even thought it was paid for six months ago. They will give you all kinds of apologies but that's all you will get. They are not into long term customer care. Buyer beware.

I was curious about starting

I was curious about starting my journey with Ivim Health and had a bunch of questions. I reached out and, honestly, they were super quick to respond. It felt like chatting with a friend, not just some company. When it came time for my video appointment, I was a bit nervous, but the doctor was really great. He took time to answer all my questions, and he was so clear and thorough that I felt like I finally understood everything I needed to know. I'm genuinely excited to see where this journey with Ivim Health takes me. It’s been a pretty smooth ride so far, and I’m looking forward to what’s next.

Courtney Goode was really kind

Courtney Goode was really kind, professional and knew a lot. She answered all my questions and explained everything clearly. Using this service for the first time was a very good experiance!

I was glad with how helpfull she was

I was glad with how helpfull she was. She gave me answers on non medical related things. And also talking about the app.

Frankie was really wonderful!

Frankie was really wonderful! She responded to every question and made me feel confident that I’m doing things right. She was super nice and made me feel very at ease. I hope I get to talk to her again soon.

Mel was really nice and kind.

Mel was really nice and kind. She went over the new compound medication and ways to adjust my dosing. We talked about the side effects and how I was handling them. I left feeling more ready and confident for my next refill.

Thank you for your immediate attention to this matter

I am writing to formally raise my concerns regarding the compounded medication I received from a pharmacy thru Ivim Health. I initially lost 10 pounds in one month while taking Zepbound, during which I had to remind myself to eat and rarely thought about food. However, after switching to the compound, my experience has been completely different. Within just two weeks, I gained two pounds and found myself constantly thinking about food. This is a clear and concerning change that leads me to believe there is an issue with the compound. I already called last week and spoke with a provider, but no action was taken. As such, I am requesting a full refund of all expenses I incurred for the compound. I do not wish for a replacement shipment, as I am concerned the same issues will occur again. One possible factor may be the shipping conditions. At the time, temperatures in Las Vegas were around 110°F. When I opened the package, it was warm. I contacted the pharmacy as instructed and was told the compound could withstand 105°F for four days. This explanation does not align with my experience using Zepbound. My Zepbound orders were shipped overnight, and when I was unable to pick up the package within 48 hours, it was returned to the manufacturer with clear guidance that the medication required refrigeration within that timeframe. In contrast, the compound was shipped via two-day mail, raising further questions about its handling and viability. This situation is not acceptable. Since I am now unable to reorder Zepbound due to exceeding the 45-day order window, I am left without an effective treatment option. If nothing is done, I will have no choice but to escalate this matter further. I request that someone from your team reach out to me promptly to explain what corrective action will be taken. I can be reached directly at ***. Thank you for your immediate attention to this matter.

My consult with Jacqueline was really good!

My consult with Jacqueline was really good! She answered all my questions and guided me to pick the right option for my specific needs! I’m very happy to begin this journey!