Mixam.com Відгуків - 25

Honestly, can't say enough about

Honestly, can't say enough about how amazing Joanna was during my first cookbook journey. From start to finish, she was right there, making everything so much easier. I mean, her support was just something else. Whenever I hit a snag, she'd have a solution ready, always patient and kind. Picking this company was the best decision ever. Their customer service is top-notch, and the quality? Just superb. It's clear they really care about their clients and the work they do. Thanks to Joanna, I'm a huge fan now and definitely sticking around for future projects. Highly recommend to anyone needing a little extra help with their publishing dreams!

I tried calling this place

I tried calling this place a few times and, honestly, it was a bit annoying at first because nobody picked up. But then, out of the blue, they called me back pretty quickly. That was a nice surprise. During their business hours, chatting with someone was easy. I never really had to wait long or anything, and they were always there to help. It felt like they genuinely wanted to assist, which is kinda rare these days. They made sure I got what I needed, and their responsiveness was impressive. They turned what started as a frustrating experience into something quite positive. Overall, their customer service left a good impression on me.

When my son finished his

When my son finished his graphic novel, we hit a snag with the bleed setup. Frustrating, right? But then, Simon, this super friendly British guy from Mixam, jumped in to save the day. He walked us through the whole process, and suddenly, everything clicked. We were thrilled when the books arrived! The quality is top-notch, exactly what we envisioned for my son's work. The pages are crisp, and the colors pop perfectly. It's like seeing his art come to life in print. If we decide to make another book, there's no doubt we're going back to Mixam. It's not just about the product; it's the whole experience that made it worthwhile.

I was on the verge of

I was on the verge of completing my project, but my illustrator faced challenges with the cover art. Evelyn shared ideas via email, and Jo, on the chat bot, provided outstanding assistance. Jo went above and beyond, helping me navigate through challenges, resizing the cover, and creatively addressing spine art issues. It truly felt like a digital Swiss Army knife solution. I'm eager to see the finished product, but I'm immensely grateful for Jo's support in getting me to the point where I could place the order and mark this task as "done." Jo, if there's ever a way I can reciprocate, feel free to ask. Thanks a million!

When I tried Mixam

When I tried Mixam, I found their design software pretty easy to use, even if I am not a tech wizard. Their prices were good, and I felt like I got my money's worth. We were running against the clock, so we paid extra to speed up shipping. But then, our project hit a snag because of a layout issue. I’m actually glad they caught it, but it delayed everything, and we missed our deadline. The production team was great, though, really trying to help by sending it overnight. Sadly, it still arrived late. But, I’m happy with how professional the books look. Next time, I’ll plan better, but I’ll definitely stick with Mixam.

I gotta tell ya, navigating

I gotta tell ya, navigating the website was a breeze. I mean, everything was just laid out so clearly. And the coolest part? You can tweak the page dimensions however you want, which is super handy if you've got a specific idea in mind. They even whip up this nifty auto template for authors, which saved me a ton of time. I was kinda worried about costs, but their estimated quotes made budgeting way easier. And knowing the shipping time upfront? Total game changer. It just made the whole process feel smooth and stress-free. If you're looking for a user-friendly experience, this is definitely worth checking out.

I had quite the experience

I had quite the experience with customer service the other day. I needed some help and reaching out to them was a breeze. Got connected to a real person almost instantly, which was a pleasant surprise! Chatted with a few folks there, and they all knew their stuff. Not only were they super friendly, but they also sorted out my tech issues without a hitch. The product I ended up with was top-notch, and I couldn't believe how reasonably priced it was for the quality I got. Definitely feels like they go above and beyond for their customers. Kudos to the team for making everything so smooth!

I decided to get my

I decided to get my book printed and stumbled upon this service. Honestly, it was a smooth ride. The quality of the book was beyond what I imagined. Uploading the PDF was a breeze. I did hit a snag with the spinal image, but their customer support was amazing. They sorted it out in no time, and it was all set. The whole process felt effortless. Plus, the pricing didn’t burn a hole in my pocket, which was a relief. If you're looking to get your book printed without much hassle, this is definitely the way to go. Highly recommended for any author wanting quality without breaking the bank!

I just got my books

I just got my books from Mixam, and I’m really happy with how they turned out! The colors popped more than I expected, and the paper quality was way better than I thought it would be for the price. Navigating their website was super easy, and the purchase link was right there, no hassle. "You can catch a raindrop" is my first children's book, and seeing it printed so beautifully made me really proud. The whole experience felt smooth and satisfying, from ordering to holding the final product in my hands. If you’re thinking about printing a book, definitely check Mixam out!

Mixam was a good company to collaborate

Mixam was a good company to collaborate with. I could design my zine using my own software and upload it easily for printing. The guidelines for bleed lines were clear, and the proof was made swiftly for me to check. I was informed regularly about the zine's production status, and shipping was fast. They arrived in great shape; everything was just as I wanted, and I received a few extra copies! I'd definitely suggest working with Mixam, and I plan to use them again!

I wanted to print a personal record for my family

I wanted to print a personal record for my family (journal entries and pictures) and Mixam did a fabulous job. I thought their site was easy to figure out and maneuver through adding files and making adjustments. I was also pleased with quick responses to my questions through the process! The final product was exactly what I wanted. I am perfectly pleased.

I really like Mixam for printing.

I really like Mixam for printing. Every time I use them, it's a good experience. They even get in touch if something seems off and throw in extra copies. They're the only printers I know that lighten the prints for you, which saves me the hassle of adjusting the files. Overall, they're consistently good.

Mixam's website is user-friendly

Mixam's website is user-friendly, and their representatives are both expert and efficient. The final printed results exceeded expectations, showcasing Mixam's commitment to quality. Overall, my experience with Mixam has been excellent, making them a reliable choice for printing needs.

Mixam’s customr srvic was

Mixam’s customr srvic was realy good. Each time I phoned I got a real person who was so nice n' very helpful. They seemed to care 'bout my project, n' it turned out jus' like I wanted. Lovely work n' a gud company. They also shipped it quickly to meet my deadline. Thank ya so much!!

I have ordered from this company again

I have ordered from this company again, but I wanted to switch the binding and paper type for a previous book. The staff were quite helpful in making those adjustments easily. The book came a week earlier than promised and looks good.

Mixam delivired an excellent product

Mixam delivired an excellent product swiftley and of the highest order. Everyone who has encountered my printings rave of the quality. Thanks Mixam for making the process incredibly simple and pleasant. I will be using in the future.

I was really impressed with the company Mixam.

I was really impressed with the company Mixam. Their family cookbook was really good quality for the price. Plus, printing it was super easy and fast.

So, here's the scoop

So, here's the scoop. I ordered some prints from Mixam, and let me tell ya, the quality and price? Absolutely top-notch. I mean, you really get your money’s worth. But, here's where it gets tricky: their shipping. I went for the expedited option, thinking I'd get my order in no time. Well, it ended up arriving three weeks late! Not exactly what you'd expect when you're shelling out extra for faster delivery. But hey, credit where it's due—Mixam did give me a partial refund for the delay, which was nice of them. So, if you’re planning to order, just give yourself some wiggle room on delivery time. Still a solid choice if you're not in a rush!

Ordered ten paperbacks and gotta

Ordered ten paperbacks and gotta say, the paper, cover, and print quality is just amazing. Seriously top tier stuff. But here's the thing—three of them had messed up corners, like dinged or even a bit ripped. Not exactly what you want when you're excited to dive into some new reads. And the shipping? A bit of a saga. Delays happened more than once, and the books were listed as "out for delivery" twice before they actually made it. It was like a rollercoaster waiting for them. Anyway, they finally arrived, and despite the hiccups, I'm happy to have them.

This company offers a decent product at a fair price.

This company offers a decent product at a fair price. What I find really impressive is their live chat customer service. Compared to other websites, their chat service is the most helpful. Whenever I've had issues with uploading or formatting, I can quickly chat with a real person without dealing with a bunch of automated questions. They usually fix my problems in just a few minutes, which is great because it doesn't disrupt my work.

The book's print quality is good

The book's print quality is good, but there are suggestions for design changes. They let me know when it would ship and I got it on time.

I had some issues purchasing my book

I had some issues purchasing my book. It kept kicking me out, which was annoying. I had to restart the process about 10 times before it finally let me buy it.

Timelines are "estimates" and not very good estimates

After 15 years using an American book printer, I switched to Mixam to have my project printed here in Canada. Initially I uploaded the project November 20 and was surprised that they gave an "estimated date" of December 9th for delivery, which is much longer than most of their competitors for this kind of project. Initially I was told that my art was fine, then a day later was told that they had made an adjustment to the cover for the bleed. I signed off immediately. That was November 24. I noticed the estimated date was now December 11. On December 11 I failed to get any shipping info, so inquired about when my project would be ready. Without apology, explanation or an offer of compensation, they updated my initial file to say the "estimated date is December 29." Meanwhile, the American printer was still offering to get my project done before Christmas if I shipped my art by December 16. Their standard response is that everything is an estimate, and evidently those "estimates" aren't even close to reality. Tired of their lame excuses. Their estimate should really be "whenever." I have more than 40 years experience dealing with printers -- nobody credible delivers such terrible customer service.

I decided to try Mixam

I decided to try Mixam for printing 1000 books, and it was a disaster. First, they didn’t even send all the books I ordered, yet they charged me for every single one. To make it worse, the colors were completely off, and the covers started peeling almost immediately. When I reached out to customer service, they refused to take responsibility and only offered a measly 5% discount on future orders, which felt like a joke. It was such a disappointing experience, and I’m definitely not going back to Mixam. I’ll be sure to warn my friends and anyone else considering them for printing. They need to seriously step up their game.

Believe the bad reviews

Took my money said the job was in production did not deliver on the date and still says my job is in production and does not contact me and I have to contact them every time to figure out what’s going on and they don’t know what’s going on. Total waste of time. Not accommodating to reimbursing my money. Avoid at all costs.