Fonusmobile.com

Fast setup, one plan abroad

Signup was quick, QR eSIM installed instantly, and I was online within minutes. The app is intuitive with minimal learning curve. Great for roaming-free travel.

Travel data made easy

Activated Fonus Mobile eSIM before a trip, and data worked across two countries. App calling was hit or miss for verifications, but everyday calls were fine. Throttle kicked in after the cap, as stated. Support responses were okay speed. Simpler than juggling multiple local SIMs.

Roamed like a local-ish

Not magic, just one number everywhere. A couple hiccups on SMS verifications, but streaming maps and messages without swapping SIMs felt great.

Reliable with light caveats

I felt reassured having data everywhere, though speeds varied in rural spots. Calling app worked, but a few codes didn’t text through.

APN fix in two minutes

Data wouldn’t kick in. They sent APN steps and a link. Polite, fast, and it worked immediately.

Fast porting assistance

Support replied quickly with the exact porting PIN steps. Professional tone, clear links, and the port finished the same day.

Good value with clarity

Plan details and fair-use notes were visible before checkout. Speeds were fine for daily use, and hotspot worked as described. Read the small print like always.

Easy plan change and travel

Signed up online, activated eSIM, and changed plans before a trip with two clicks. Support confirmed roaming details and fair-use limits clearly. Calls and data worked as expected abroad. Billing matched the posted rate.

Porting help that cared

Agent explained PIN and account number steps clearly and stayed on chat until the port completed. Slight delay, but problem fully resolved.

eSIM activated quickly

Account created fast, QR delivered instantly, and data worked within minutes. The dashboard is simple. No confusing jargon during activation.

Wow, where do I even

Wow, where do I even start with my experience? If you're in North America, just steer clear. Even with a physical SIM card, the service was shockingly poor. It felt like I was dealing with a provider from the stone age. Customer service? Non-existent. I had issues with voicemail, iMessage, and constant dropped calls. It was like trying to use a phone underwater. I can't stress enough how frustrating it was. Save your money and your sanity, and invest elsewhere. If you're from Canada or the USA, you'll definitely feel let down by Fonus. I have enough evidence to back up my experience. This was the worst decision ever, hands down.

Been using Fonus for a

Been using Fonus for a few years now, traveling all across Europe, and I gotta say, it's been pretty smooth sailing. Rarely run into issues, and if something does come up, they sort it out fast. Honestly, I should've switched my Canadian number over ages ago. The service and connection are miles ahead of what I got with Rogers and Telus. It's refreshing not having to worry about coverage when I'm hopping from one country to another. If you're tired of the usual big guys and their spotty service, give Fonus a try. It's been a game-changer for me, and I bet it could be for you too.

Wow, Fonus Mobile was a

Wow, Fonus Mobile was a bit of a letdown for me. I was hoping for smooth sailing, but it turned out to be a bumpy ride. The customer service? Not great. It’s like pulling teeth trying to get any help, and when you finally do, the advice is as clear as mud. Their app is another story altogether—buggy and outdated, feels like something from a decade ago. It's frustrating when basic features don’t work right. The calls? Hit or miss, thanks to their outdated VOIP system. Honestly, it doesn't feel like a real mobile service. Plus, for the price, there are better deals out there with actual cell service and better reliability. In short, not impressed and wouldn’t recommend.

Tried using this service, hoping

Tried using this service, hoping for smooth global roaming during my travels, but it was a mess. If you’re not tech-savvy, steer clear. Setting it up was a hassle; I had to dive into phone settings and follow directions from their app. Adjusting APN and other settings felt like a tech scavenger hunt. It barely worked during a layover, just enough to nibble 0.01GB of data. After that, nothing. I paid for a service I couldn’t use, and when I asked for a refund, they shut me down. Feels like a roll of the dice with them, and sadly, they don’t back up their service. Frustrating experience overall.

first speed test smile

I ran a speed test after activation and grinned. It was more than good enough for streaming and calls without drops. Nice.

good value, honest caveats

Fonusmobile.com signup was painless and the plan price is fair. Coverage maps matched my experience in town. A SIM activation hiccup got fixed via chat. I liked the transparent policies and simple account dashboard.

activation was a breeze

Ordering the SIM was quick and the step-by-step guide made activation easy. The app is clean and usage info is clear. I was up and running in minutes.

solid service for price

Call quality has been reliable and data speeds decent. I felt satisfied after the first month since billing matched exactly what they showed.

I’ve been trying to get

I’ve been trying to get help from Fonus for about a month now. Their responses are slow, sometimes taking a week, and they often just repeat their policies instead of answering my questions. The idea of having an “international unlimited” plan is great for travelers, but my experience has been disappointing. Even when using it normally, I faced throttling for what they called "excessive use." But what's excessive? They don’t really say. My line was slowed down, and no one could clearly explain why or how to avoid it. Customer support has been the biggest letdown. After weeks of back-and-forth, I still didn’t get clear answers, especially about how much data usage triggers throttling. Plus, I’ve had issues with calling; my number often didn’t work when I needed it, and once, my service even stopped completely. If you don’t use much data and can deal with unreliable support, it might work for you. But if you need consistent data and reliable service, you might want to look elsewhere.

I thought I'd give this

I thought I'd give this service a try, signing up for a month. Big mistake! The network was constantly busy, and I couldn't make a single call. Data? Forget about it—it just wouldn’t connect. I reached out to customer service, hoping for some assistance, but they were unbelievably unhelpful. Instead of resolving the issue, they acted like I was the problem. They eventually canceled my service, promising no further charges, but guess what? I still had to deal with the headache of a bank chargeback to get my money back. It was a frustrating experience, and I wouldn’t recommend this service to anyone looking for reliable connectivity.

Let me tell you about

Let me tell you about my recent run-in with this company’s customer service—what a nightmare. I shelled out $39.99 CAD and then, radio silence. No calls, no texts, just endless chats with what felt like robots. They kept throwing the same mind-numbing solutions at me: "Airplane mode," "Restart your phone," "Reinstall the app." I felt like I was in a loop of pointlessness. I had to explain my situation over and over, and it seemed like they weren’t even listening. After years of loyalty, I expected better. Paying $34 more and still no service? Ridiculous. Honestly, it’s like they don’t care at all. If you’re considering them, save yourself the headache and look elsewhere.

I’ve been using Fonus while

I’ve been using Fonus while traveling and it’s been pretty smooth sailing. Had no trouble staying connected in places like Japan, South Korea, and Singapore. Calls, texts, Wi-Fi—all worked just fine. Didn’t even have to mess with settings or anything when hopping between countries. It’s almost like I wasn’t even abroad! Whether I was in a bustling city or a quieter spot, everything just worked, no headaches. It's kind of a relief not having to worry about connectivity issues and just focus on enjoying the trip. If you’re looking for reliable service while traveling, I’d say Fonus is worth a shot. Just makes life a bit easier when you’re on the go.

I was so excited to

I was so excited to get a new SIM card for my travels, but it turned out to be a big letdown. The SIM only offers calls, no data, which is a bummer because, like most travelers, I rely on social media and apps to stay connected. Paying over $20 a month for something that doesn't really meet my needs feels like a waste. On top of that, customer service was disappointing; they seemed uninterested once I had subscribed. If you're looking for a SIM card, I’d suggest finding one that provides better data coverage across more countries. Save your money and look for something that actually works for you.

You know, I decided to

You know, I decided to give Fonus a shot about a month ago, and it’s been pretty solid. We do a fair amount of traveling, hopping from country to country, so I was on the lookout for something that wouldn’t make me juggle a bunch of eSIMs every trip. So far, Fonus has been up to the task. Their responses are quick, and they seem pretty on top of things. I haven't run into any major hiccups, which is a relief. If it keeps going this well, I'll be sticking around. It's nice not having to worry about switching SIM cards all the time. Fingers crossed it stays this smooth!

I switched to Fonus recently

I switched to Fonus recently after being with Rogers and Bell, and honestly, it's like a breath of fresh air. The customer service is just top-notch. I mean, you get this sense that they actually care about helping you out, unlike my past experiences with other providers. And let's talk about the network; it's been super reliable, both here in Canada and when I’m traveling abroad. I never thought I'd find such a seamless experience with a phone company. It's a relief not having to deal with dropped calls or spotty service anymore. If you're tired of the runaround with other companies, Fonus might just be what you need.

I had a question and

I had a question and decided to reach out to Fonus. Honestly, I was blown away by how fast they got back to me. It was like, boom—instant response. No messing around or going in circles. They just got straight to the point, and everything was sorted out in no time. It felt like they genuinely cared about solving my issue, and their professionalism was top-notch. It's not every day you find support that's this on-the-ball, making everything feel like a breeze. If you're looking for a hassle-free experience, Fonus is definitely the way to go.

I thought I'd try out

I thought I'd try out this new provider before heading overseas, you know, just to see how it goes. Boy, was I in for a surprise! The network kept dropping, and it felt like Emily and Ursula were the only ones holding the fort. Can you imagine having to restart the eSIM every few days? It's a real hassle. And don't get me started on the customer service—chat only, and it took forever to get any response. Honestly, it was like watching paint dry. Once I'm back from my trip, I'm definitely switching back to my old provider. Lesson learned!

Traveling abroad can be a

Traveling abroad can be a real hassle, especially when tech stuff goes sideways. I was grappling with my eSIM and feeling stuck until I reached out to the chat support at fonus. Ursula was the hero I didn’t know I needed! She jumped right in, tackling my issue with a level of skill that was impressive. It’s like she had a magic touch for tech problems. In no time, my eSIM was up and running smoothly. Now, I’m back to staying connected without any hiccups. I didn’t expect such quick and efficient support, but here I am, chatting away and exploring without a care in the world. Thanks to Ursula, traveling just got a whole lot easier!

Back in August, I traveled

Back in August, I traveled to America and used an eSIM service I thought I had canceled through their chat forum. Imagine my surprise when I noticed charges months later! I reached out to customer support, thinking it was a simple misunderstanding. But they claimed I never canceled properly and refused any refund, only offering to cancel the account now. It was frustrating trying to explain that I did everything on my end. The whole experience left me really disappointed. I'll definitely be looking elsewhere for my eSIM needs in the future and can't recommend this service to anyone. It's just not worth the hassle.

When I needed help setting

When I needed help setting up an account, Ursula was an absolute gem. Right from the get-go, she knew exactly how to guide me through the process. It was like she could read my mind! Her people skills are off the charts, and she had all the info I needed, making everything seem super simple. I was really impressed with how she handled everything and made me feel confident about choosing this service provider. Ursula’s expertise and friendly attitude made the whole experience a breeze. Can’t wait to get started with my new account, thanks to her help. Huge shoutout to Ursula for being awesome!