Fonusmobile.com

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I recently traveled abroad from Sydney to Yokohama

I recently traveled abroad from Sydney to Yokohama, Japan. The service worked well in every country, including Hong Kong and Taiwan. I especially liked how the service switched automatically. I mainly used the Internet, and it worked very well. I didn't use the phone service much, but it worked okay when I received a call on the cruise ship. I recommend trying this service, as I've had it for two years.

I waited before writin' a more detailed review.

I waited before writin' a more detailed review. I've been with Fonus for my fourth bill for the 20Gb plan US$29.99 (C$47 on visa with exchange). First, I asked lotsa questions before signin' up. I was so sceptical at first 'n was a lil afraid of losin' my old number if portin' didn’t go right. I bought an eSIM plan. Customer service was great. Fido ported my number within a couple of hours but my phone wasn't set up correctly so I went on WhatsApp 'n they answered fairly quickly. It worked perfectly. It takes some gettin' used to. Like android phones can’t use the message app (green) but instead you gotta go into your Fonus app to see those. Also, you gotta initiate your iMessages with the person’s email instead of their cell number if that’s how you initially started iMessage with that contact. When makin' a call, need to use the Fonus app. Or sometimes you can hold the number of the contact down 'n scroll down to select to dial from Fonus if this makes any sense. Rogers is only 4G so I went into Cellular settings 'n selected Bell or Telus only which is 5G. I was in Poland, Austria 'n Croatia last month. I had no issues findin' a connection 'n upon landin', it would just connect on its own. No need to buy eSIM cards anymore! If you travel a lot, this is a great deal. You do have to be a lil tech savvy to switch over as there are a few nuances. I can see how someone could be annoyed or get frustrated but once you get it up and runnin', it’s a great plan.

I've been with Fonus since

I've been with Fonus since they started and it's been quite the ride. The network coverage is pretty stellar, hopping onto the best available network automatically, or you can pick one yourself. Their customer service is ace too, always there when you need 'em through chat, though I've never tried calling. Roaming's a breeze - used my phone across Canada, the USA, and Europe like I was still at home. The Fonus app's great over any WiFi, so you stay connected as long as there's a signal. No APN hassle anymore either, just pop in the SIM and you're good to go. Downsides? You gotta use the app for calls and texts, which is a bit of a pain. Texting’s been hit or miss on my new phone, though receiving's fine. Latency was an issue on some networks, messing up online gaming, but that got sorted out early 2025 with new SIMs.

I'm really impressed

I gotta say, I'm really impressed with Fonus. Their customer support is so human and really helpful. I travel a lot, so having reliable service is crucial. Signed up mainly because I'm headed to India and needed global data. The service runs entirely on data with VoIP calling and texting through their app, which looks a bit like True Caller. Just a heads up, it doesn’t use your usual phone or messaging apps, but everything works smoothly, including OTPs. I even managed to port my number from Koodo without any hiccups. Big shoutout to Emily, Bruce, and Ursula for helping me set up my eSIM – I'm not the most tech-savvy person. If you want true unlimited data and solid coverage almost anywhere, give these guys a try. 5/5, would recommend!

Great experience

Alright, so let me tell you about my experience with Fonus. I tried getting their eSIM for my phone, thinking it was going to be a smooth ride. Spoiler alert: my phone wasn't having it! Ursula from customer support was super helpful though. She managed to get me a refund pretty quickly after realizing my phone wasn't compatible. Setting it all up was a bit of a hassle, had to reinstall the app a few times, but once it got going, calls and messages worked fine over WiFi. Problem was, stepping away from WiFi meant no data. They're sorting it by sending me a physical SIM card, but I've seen mixed reviews about wait times and folks not getting theirs. Fingers crossed! Nonetheless, Ursula's help was top-notch.

I've been with Fonus for

I've been with Fonus for a couple of years now, and it's been mostly smooth sailing. Roaming charges are a thing of the past, and I get 5G almost everywhere I go. I’ve tried it out across Europe, North America, and some parts of Asia without a hitch. Customer support is also pretty quick to respond via chat, which is great. However, I have noticed that sometimes it takes a while to connect to local networks. A quick SIM reboot usually does the trick, but it can be annoying. Also, there was a hiccup with new SIM cards they sent out six months back, but that’s all sorted now. My recent trips to Spain and Dublin went without a glitch.

I've been using this service

I've been using this service for nearly a year now, and it's been pretty awesome. Traveling around places like China, Indonesia, Vietnam, Japan, and the USA, I didn't expect the connection to be so good. It's like, no matter where I am, I can just hop online without a fuss. The access in these countries has been a game-changer for me, especially because I travel a lot for work. I remember being in a café in Vietnam and needing to download some big files for a project—no problem at all, it was fast and smooth. It's really made my travel experience less stressful, knowing I can rely on solid connectivity wherever I go.

Switching over to Fonus was

Switching over to Fonus was one of the best decisions I've made. Setting it up was a breeze, and the option to port my number in just a few days was a lifesaver when Skype shut down its service. The eSim feature is fantastic! I travel quite a bit, and not having to stress about global roaming charges thanks to their data package is such a relief. Plus, their chat support team is top-notch, always ready to help. While a desktop app would be a nice addition in the future, the mobile app works perfectly for me. Overall, the service and pricing are spot on. Highly recommend giving Fonus a try!

I've gotta share my experience

I've gotta share my experience with Fonus. It's been such a breeze dealing with them. Their customer service is just out of this world. I mean, they helped me switch my number from another provider in just one day, can you believe it? And when I messed up and needed refunds, they sorted it out not once, but twice without any hassle. The best part? I can call anyone, anywhere in the world. No hoops to jump through like with other carriers that demand a local address or number. It's liberating, seriously. Fonus, you've won me over with your amazing service!

Thanks Fonus for giving such a good service at a fair price.

Thanks Fonus for giving such a good service at a fair price. It was really simple to set up and the chance to move my number to you (finished in just a few days) was perfect for switching from Skype, since they ended their service. Having an eSim is very handy. When I go overseas, I don’t have to stress about roaming because of the data plan from Fonus. Your chat support is great as well. I hope one day you think about making a desktop app for Fonus too, but I’m very happy with your Mobile App.

I’ve been using Fonus for over two months now

I’ve been using Fonus for over two months now, and everything is going smooth. I live in Abbotsford, BC, and use a V1 SIM on the Rogers network with no problems, even on Chilliwack Mountain, where I often visit for my home construction business. As a builder, I need to stay in touch with subcontractors and different trade teams, plus handle tons of emails while on the move. With Fonus, during my free time, I can watch movies and use social media without worrying about speed or running out of data.

Fonus got me covered

I've been using Fonus for quite some time, and let me tell you, it's been pretty awesome. The price is right, and the service in Canada meets all my data needs. But where Fonus really stands out is when I'm traveling. I mean, it works in over 100 countries! It’s like my trusty sidekick on all my adventures. Plus, they’re always looking to make things better for us. Just got their new V5 SIM, and it's been running smoothly. Whether I'm at home or abroad, Fonus got me covered.

I've been using Fonus since

I've been using Fonus since they first started in 2020, and their latest update is a game-changer. They’ve added more countries you can use it in and the speed is way better now. Back in Canada, it felt like my connection was stuck at 100Mbit, but now there’s 5G and it feels like I’m getting the real deal. Lower latency too, which is awesome for streaming and gaming. The new update is seriously impressive. If you're on the fence about Fonus, this might just convince you.

I’ve been using Fonus Mobile for nearly 11 months.

I’ve been using Fonus Mobile for nearly 11 months. Not once have I had a dropped call or missed a text (sms). It works well overseas, just like in the USA, and even in some places, it's better. Support is easy to reach, and their response time is really good. The one area they could improve is with "Group Texts." The Group Texts in the Fonus app are a bit confusing at first, so it takes time to get used to. Other than that, a great company.

Everything about the company, from their service to what

Everything about the company, from their service to what they offer, was really great. The best part is their customer support, which helped me move my number from another provider in just one day. They even gave me a refund twice because of my own error. Their service goes beyond limits — I can call anyone worldwide, unlike other providers that ask for local address, residence, or another local number to join. Big love to fonus ❤️

I've been with Fonus Mobile for about

I've been with Fonus Mobile for about 11 months. I haven't experienced any dropped calls or missing texts. It works well abroad, as well as in the USA, and sometimes even better in certain countries. Support is available whenever needed, and they respond quickly. The only hiccup is with group texts in the Fonus app, which can be confusing at first. Apart from that, a great company overall.

Happy to find an MVNO in Canada

Happy to find an MVNO in Canada (even if it’s not based here?). Prices are lower for no contract data compared to the big telecoms, even after taxes. Subscription plan: World Unlimited Starter (with eSIM). Great support from chat service (thanks Sophie) who cleared up a signup issue (eSIM vs. SIM). eSIM works fine with Pixel 6a. No complaints so far.

I received quick help from Fonus to activate my Hot Spot.

I received quick help from Fonus to activate my Hot Spot. I must say that since they teamed up with KPNL, the service has improved a lot. No dropped calls, no need to redial, and the clarity is great. All of this, plus better pricing. You’re doing really good now…. It’s a real winner, everyone!!! Keep up the great work.

Been using Fonus for a few years now.

Been using Fonus for a few years now. Good service for a good price. I use it in Canada for my data, but it’s really usefull when traveling since it works in over 100 countries!! They always try to make the service better for users. The new V5 sim just came out and has been working well so far.

Great service!

Great service! I have a Canadian number and work abroad. Now, I don't need local SIM cards while traveling because I can use data and stay connected anywhere. Only thing I would like is if their app worked with Android Auto for making calls, that's the only small problem I've had with FONUS.

I had trouble gettin the SIM card to work

I had trouble gettin the SIM card to work (missed a dot in the config). The chat line was amazin. Ursula (is she real?) helped me. This is the best help chat line I have ever used. I dread goin on them but this one works!

The updated version is really good.

The updated version is really good. I wonder if we were meant to get a credit when the new billing came into play, or maybe I misunderstood? Keep up with the improvements. Best regards.

My third time using this service

My third time using this service. On a recent trip to Mexico, it worked fine. Connected to Telmex upon landing. No problems. I forwarded my work and home phones to the FONUS number.

I’ve been using fonus for 3 months now

I’ve been using fonus for 3 months now and I’m quite happy with the unlimited data I receive at a very low price. I definitely suggest this carrier for both esim or physical sim!

Really nice service.

Really nice service. I got earphones that I couldn’t figure out, and the man gave me better ones without asking for more mony… I’ll keep coming back for whatever I need.

Awesome customer support!

Awesome customer support! I bought earphones that didn’t work, and the guy gave me better ones without charging me more … I will always shop there for whatever I need.

Good customer support.

Good customer support. I got earphones that didn’t work and the man gave me better ones without charging more … I will always visit them for whatever I need.

Had some small issues at the start but everything got sorted out later!

Had some small issues at the start but everything got sorted out later! Great value for money, especially for frequent travelers and even for others too.

Sophie handled my request in just 3 minutes.

Sophie handled my request in just 3 minutes. I had to remove one line. Quick and smooth, chat was easy and everything sorted out. keep it up

It took ages to get the sim

It took ages to get the sim, but once I had it, it's been flawless. The service uses Rogers and Telis for me. Really fast speads.