Ever-pretty Відгуків - 258

I can't believe what a

I can't believe what a mess the refund process is! I sent my item back, and had to show proof by sending a copy of the receipt. Luckily, I paid for tracking and saw it arrived on November 19th. But I never got an email confirming they received it. When I tried emailing them, my messages kept bouncing back saying the email isn't in use anymore. I even tried calling, but, surprise, the phone number is out of service too! Now I have no idea what to do next. This is so frustrating!

Uncomfortable and insulted

Oh gosh, I recently bought 5 dresses for a big ceremony. Didn't know which style would suit me, so thought I'd just return the ones that didn't fit. But the return process is a nightmare! You have to email customer service and wait for them to respond. When they finally did, they asked for my height, weight, and measurements! Can you believe it? Asking for personal info like that is just not okay. Felt really uncomfortable and insulted. Definitely won't be shopping there again.

Dresses do not resemble the pictures at all.

Dresses do not resemble the pictures at all. They arrived with stains and the fabric is really bad quality. After some back and forth about getting my money back, they said they would refund the shipping cost and not charge me a restocking fee. I got a refund today, but they have taken my money for the restocking fee, and I still haven't gotten my PayPal shipping refund. I will let you know if I get my money back; if not, I will be telling trading standards about them.

I recently bought a dress

I recently bought a dress from this store and it was a nightmare. They sent me something totally different from what I ordered. I even emailed them photos to prove it, but they insisted it was the right dress. It looked nothing like the one I picked. They refused to give me a refund or exchange it. It felt like they were just trying to gaslight me into thinking I was wrong. Honestly, I think this place is a total scam. Don't waste your money here. You'll regret it.

I bought this dress that

I bought this dress that looked amazing online, but when it arrived, it didn’t fit at all. I tried to return it, but they asked for my body measurements. Seriously, why would I share that? Then, to top it off, they said I had to pay for the return shipping. I mean, the dress was already super expensive! This whole experience was just awful. I’m definitely never shopping there again, and I’m warning all my friends to stay away too. It’s just not worth the hassle.

I bought this dress for

I bought this dress for a wedding. First time I tried it on, it fit perfectly. But then I tried it again, and it was just a mess. It had these weird seams at the front and looked all bunched up. I missed the 30-day return window, so no refund or exchange for me. Figured I'd just order another one and hope for the best. Guess what? The new dress was just as bad, same problems. Had to return it too. This has been such a headache. Not gonna buy from them again.

In my view, the company's dresses

In my view, the company's dresses appear cheap and of poor quality. Since they lack physical stores, I had to order online. However, I found the return process inconvenient as I had to pay for it myself instead of using prepaid labels. Additionally, I was surprised by the restocking fee, which I wasn't informed about beforehand. Overall, my experience with this company has been disappointing, especially considering the £40 I spent without receiving a dress.

I ordered four dresses, but

I ordered four dresses, but only three showed up. Been battling customer service for weeks to get a refund for the missing one. It's been a total hassle. Dresses themselves are lovely, but this experience has been a nightmare. Mistakes happen, sure, but when they do, I expect a quick fix, not a drawn-out fight. I paid £112 and got nothing but stress in return. So frustrating. Seriously, if they just sorted it out quickly, I'd be happy. But this? One star.

I picked up this gorgeous

I picked up this gorgeous dress for a wedding, super excited to wear it. Heard some mixed stuff about Ever Pretty, so I played it safe and got it through Amazon, even though Ever Pretty was the seller. Yodel dropped it off today, and when I tore open the plastic pack, there were water drops inside. Like, the whole thing was wet. The dress was just drenched. Beyond disappointed with Ever Pretty. Thought they'd have better quality control or something.

I ordered something and it

I ordered something and it never showed up. When I emailed the company about it, they just said I should contact the Chinese courier they used. Turns out, the email address for the courier didn't even work and there was no phone number to call. The company basically shrugged and said it wasn't their problem, even though they picked the courier. I was left to figure it out on my own. Really frustrating experience. Wouldn't recommend dealing with them.

Avoid if you can!

I’ve ordered from this place twice now, and both times have been a disaster. Orders are always late, and getting in touch with anyone is a nightmare. The staff, who look like they just graduated high school, don't seem to know what they're doing. It’s so frustrating! I’ve been waiting for my order for two weeks and still nothing. This place is totally unprofessional and I’m seriously regretting giving them a second chance. Avoid if you can!

too big size

I ordered a dress thinking my usual size would fit, but it turned out way too big. Trying to return it was such a hassle! They actually make you measure the dress yourself and send them the details before they'll even think about a return. Plus, they charge a fee to send stuff back. Honestly, the whole process stressed me out and cost more than it should have. I don't think I'll be buying from them again. It's just not worth the trouble.

Scam!!!

Got a dress for a wedding coming up, and honestly, the postage cost was ridiculous. Paid nearly £15 just to try it on! The dress itself was okay, but I can't get over how much they charged just to ship it. It's like they're punishing you for wanting to try their stuff. I was pretty excited about it, but that fee really put a damper on things. Definitely not ordering from them again.

I've been dealing with this

I've been dealing with this company since the start of the year, trying to resolve an issue, but haven't heard back. Frustrating, to say the least. I even did an interview review for them and was promised a complimentary dress. Months later, still nothing. It’s disappointing. They don't seem reliable and definitely lack integrity. Wouldn't recommend them based on my experience.

I ordered a dress from

I ordered a dress from a UK website and paid £18 extra for fast delivery. Thought it would come quick since it's from the UK, but it took almost two weeks. When it finally showed up, it had stains all over it. Spent £70 on this dress and now it's just a waste. Not happy at all with the service and the condition of the item. Feels like I threw my money away.

I can't reach anyone by phone, chat

I can't reach anyone by phone, chat, or email to check on my returned dresses. It's been 11 days, and there's still no update on getting my money back (almost £200!). I just need my refund! I have the postage receipt. I sent something back to a different company on the same day, and they refunded me in 3 days.

I am having a problem with their website...is it just me?

I am having a problem with their website...is it just me? I select the dresses and am then unable to see more info or change the image of the dress. It's a pity because I really like a couple. I don’t have these kinds of problems on other web sites.

I ordered two dresses from

I ordered two dresses from this site and it was a disaster. Returning them cost me £9, and when they finally processed my refund, they deducted £15 as an order charge. So, I'm out £24 for dresses I don't even have. Not using this site again.