Mouser.com

Export docs sorted fast

Had a customs question, support replied within an hour with exact forms. Clear, professional, and my shipment cleared without a hiccup. Nice work.

Parts arrived next day

Registered, imported a small BOM, and filtered by stock. Checkout easy. Everything shipped same day and was packed perfectly.

Packing inspired confidence

Cut tape reels arrived coiled perfectly. No bent leads, no static drama. I could breathe again.

BOM import saved hours

Uploaded my BOM, matched parts with live stock, and checked out. Same-day ship and pristine reels. Support confirmed an RMA rule clearly. Authorized distributor peace of mind.

Great docs and fast ship

Parametric filters found my connector quickly. Datasheets and lifecycle info were spot on. Same-day ship and smooth customs. Happy engineer here.

Rock solid sourcing

Genuine parts and accurate stock gave me confidence. Shipping for small orders bites a bit, but speed and ESD packaging are on point. Satisfied.

Reliable parts, solid packaging

Genuine chips shipped same day, anti-static bags and foam done right. I felt confident installing everything, no mystery lots or sketchy labeling.

Helpful on backorder eta

Support replied within a few hours, explained the manufacturer lead time and offered alternates. Clear, professional, and my question was fully answered.

Found parts in minutes

Parametric filters narrowed my choices fast, and stock info was spot on. Imported a BOM, got pricing and lead times instantly. Checkout with VAT details was clear.

Inconsistent product, terrible customer service and tech knowledge while trying to fix

I ordered 10 batteries. 7 were good, measuring 3.4V; one was OK at 3.35V; two were about half way depleted at 3.2V. Contacted customer service, and they ignorantly claim they are good since the battery says 3V on it (that spec has a draw condition associated with it, and my testing was open circuit with a high impedance load). They say their tech team agrees. Talking to their tech guy on the phone, he was better than the 3rd world email, but still could not understand something as simple as this. Common sense would suggest that if 7 of 10 are 3.4V, that would be normal and good, and significantly below that would be bad. These people do not even have that. So basically, they have rejected the truth, rejected any request for refund or replacement, and continue to lie at every opportunity. If I had got 10/10 good batteries, or reasonably intelligent response to my problem, I'd be happy, but ... Horrible experience. Surely the founder is turning over in his grave right now.

We have relied on Mouser for many years.

We have relied on Mouser for many years. They are always quick with orders and shipping. Thanks....Joe

The company did a good job

The company did a good job packaging everything separately. They wrapped everything in bubble wrap. Nothing was loose or broken in the package.

Mouser consistently stocks what I require.

Mouser consistently stocks what I require. I don't purchase frequently, as my workplace usually furnishes our parts. However, I enjoy constructing test equipment and breakout cables to simplify my tasks, and I locate the necessary parts here. Shipping expenses are fair, and part prices are reasonable. This is advantageous because I purchase in very small amounts, and many places don't sell in such quantities.

Checking out should be simpler - it's too complicated.

Checking out should be simpler - it's too complicated. I tried making an account multiple times, but it didn't work. Even logging in without an account took way too much time. Take a look at eBay and see how they do it with PayPal!

Terrible customer service. They

Terrible customer service. They just don't pay attention. I spent three days trying to explain my needs over and over again, and they kept avoiding the issue. Really let down. Won't consider using their services again.

Navigating the Mouser website feels

Navigating the Mouser website feels like wading through molasses; it's sluggish and riddled with glitches. Unlike other online vendors I frequent, placing an order here is an ordeal. If Digikey stocked the part, Mouser wouldn't even cross my mind. It's as if they've lost interest in providing a smooth user experience.

Mouser's return policy baffles me.

Mouser's return policy baffles me. Their packaging, consisting of flimsy plastic baggies with labels, is far from ideal. The insistence on returns in these original bags is impractical and nonsensical. This experience pushes me towards alternative suppliers like DigiKey or Arrow for future transactions.

Mouser remains my preferred

Mouser remains my preferred choice for electronics and accompanying components. The company operates with efficiency, boasting an extensive inventory and a helpful team ready to provide assistance as required.

Each time I select a connector such

Each time I select a connector such as Molex, I find myself navigating to Digikey to locate the corresponding crimp. It would be immensely helpful if a simple addition at the bottom of the page could list the compatible crimps for the selected connector. This minor adjustment would streamline the process and enhance user convenience significantly.

This company offers unique

This company offers unique capacitors not available at Parts Connexion. The standout feature is their use of UPS, ensuring next-day delivery if ordered promptly. A convenient choice for customers in the DFW metro and nearby areas, like Oklahoma.

We required a replacement for the

We required a replacement for the internal battery in a test instrument, and your site delivered effortlessly. The product was readily available, in stock, and reasonably priced. It met our needs seamlessly, leaving us with no complaints. A straightforward and satisfactory experience overall.

The company's shipping fees for orders

The company's shipping fees for orders from Germany are excessively high. My frustration peaked when UPS failed to deliver my package, and despite filing a refund, there was zero response. Mouser's lack of upfront communication about import taxes adds to the annoyance. It leaves customers in the dark about the origin of components. Selling to European individuals without transparent pricing or information is a baffling approach that benefits neither party.

My recent experience with Mouser Electronics

My recent experience with Mouser Electronics has been utterly disappointing. Despite a pressing need for a GIGAIPC motherboard for CNC milling machine repair, the incompetence displayed by Mouser was astounding. The purchased motherboard's COM headers were incompatible with standard cables, leading to a futile search for a solution. My pleas for assistance went unanswered for 8 days, despite the promised 24-hour response time. The local Melbourne office was helpless, requiring overseas support. After 9 days, the recommended part was exactly what I had initially informed them wouldn't fit. In contrast, contacting GIGAIPC's USA agents at MITXPC yielded prompt and accurate assistance within 12 hours. Mouser's incompetence and refusal to adhere to their refund policy have left me with no intention of ever making another purchase from them.

I appreciated their swift resolution by shipping my first order next day air for free

Understanding the initial processing delay, I appreciated their swift resolution by shipping my first order next day air for free. Excellent service. Their proactive response ensures I'll be a repeat customer, and I look forward to future transactions with them.

My interaction with this company turned sour when I attempted to return automotive switches

My interaction with this company turned sour when I attempted to return automotive switches. Initially agreeing to the return, they later disputed the origin of the switches upon receipt, offering the options of return or disposal. Attempts to communicate with Carlo Gutierrez proved futile, as calls went unanswered. Their dismissive attitude, accusing me of dishonesty, left a bitter taste. This unprofessional conduct, coupled with the lack of resolution, raises serious doubts about their integrity and customer service. It's a cautionary tale for potential customers, highlighting the need for transparency and fairness in business dealings, aspects evidently lacking in this unfortunate experience.

Átlátszó készlet infó

Egy mikrokontrollerből kevés volt. Frissült az ETA, és tényleg azon a héten jött. Jó érzés volt látni a valós adatot.

Eredeti és megbízható

Gyakorlottan, magabiztosan rendelek tőlük. Az alkatrészek hitelesek, a csomagolás hibátlan. A szállítás gyors, így nyugodt vagyok a projekthatáridők miatt.

Profi alkatrész vásárlás

Paraméteres keresővel gyorsan szűrtem a csatlakozókat, valós raktárkészlet látszott. BOM import is ment simán. Fizetés után még aznap feladták, ESD csomagolás példás. Egy tétel nem visszaküldhetőnek jelölt, erről tisztán tájékoztattak. A csevegés udvarias volt, dokumentáció rengeteg.

Vlotte technische hulp

Telefonisch snel iemand met kennis. Ze dachten mee over een equivalent part en stuurden direct de RoHS-verklaring. Vraag volledig opgelost, prettig professioneel.

Van bom tot levering soepel

BOM geüpload, snel offerte en voorraad gecheckt. Parametrisch zoeken maakte keuzes duidelijk. Betaald met kaart, pakket dezelfde dag verzonden en keurig ESD-verpakt. Support bevestigde een alternatieve footprint. Ik voelde me echt geholpen, zonder grijze-markt stress.