Carewell.com

Due to my age and health, I encounter many challenges with today's technology. I faced difficulties while placing an order online. Thankfully, through the Chat system, a very nice woman helped me finalize and submit my order. Later, when I needed to update my payment method and called the billing department, another helpful woman assisted me. Unfortunately, my card wasn't accepted at first. However, she persisted and tried everything until finally my card was accepted and my order went through. Overall, it was a bit stressful, but I enjoyed speaking with these helpful young ladies.

When my daughter needed Interdry for her Hidradenitis Suppurativa, I was lost on where to find it beyond Amazon. Local stores didn't carry it, and the prices online were high. Luckily, I stumbled upon Carewell.com thanks to a Reddit thread. Their price was lower than Amazon, plus I got $10 off my first order. The shipping was faster too. I ordered on a Sunday night, and it arrived on Tuesday, two days earlier than expected. I'll definitely turn to Carewell.com for future medical supply needs.

As someone dealing with bladder issues from multiple sclerosis, I’ve searched for years for the best products and prices for incontinence undergarments and pads. Lately, I’ve been using Tena products, which are manufactured in the USA and offer the support I need. I often compare prices, and although this may vary, Carewell stands out as the most affordable, with excellent delivery service. Additionally, I discovered other useful medical supplies through them. Happy to have found Carewell.

Customer support is based in the USA, and they do answer calls, but I pay out of pocket because of the product quality. Even though Medicaid would cover them, the incontinence products were causing skin issues as the diapers would burst, spreading gel beads everywhere despite regular changes, and the tabs often tore. The service and shipping speed from Carewell are very good. I appreciate having someone on the phone who can provide reliable answers and help. I will keep using Carewell.

In recounting my experience with UPS failing to deliver my Carewell package, I must acknowledge the notable compassion and understanding exhibited by their representative. Despite my initial dismay, the Carewell representative promptly reissued the order, resulting in its arrival a mere two days later—a remarkably swift turnaround. This timely resolution brought considerable satisfaction, especially considering the genuine necessity of the items in question.

Asmaa was friendly and knew her stuff. I appreciate the professionalism, products, and on-time deliveries. My mom adores your hygiene items we buy. However, I have one issue: in all these years, no coupon received. I've told supervisors and others twice, got $10 off once. Would like to see more offers to cut my orders every other month. Mom's a fan; her skin's great, no issues. I suggest you to folks I know. Get in touch and think about what I said. Thanks!

I was relly happy to discovr a honest seller of incontinece supplies that didn't seem like they were tryin' to overcharge for stuff needed to care for my agin' mother in law. Autoship reminders helpd me keep track of future orders, includin' pushin' back the ship date if we weren't ready for another order. Shippin' was free and items arrived real fast and in strong packagin'.

I reached out on a late Friday to make an order. I was told it would come on Monday or Tuesday, which was fine. I was happy to learn on Friday night that my order had shipped. By Saturday morning, I got a notice saying my order was on its way. Just under 24 hours went by from when I ordered to when I got it. The delivery fee is always fair and the staff is friendley.

Your return policy is good to start with. But Safia, your amazing rep, really made it great. Her careful work to secure info was super helpful. Her caring way to handle concerns was much appreciated. Don't know her pay, but it's not much. If she wants a boss role, give her a shot. She's smart and gets things done. Hope you value Safia. Thanks, Safia.

I called two days ago to place a phone order and was told it would arrive today or tomorrow. Today, I checked my order status and saw it hasn't shipped yet. So, I called in, and the representative said he would check and call me back with the status. I expected the first part, but was very plesantly surprised with the second. Thank you.

Man, everyone I've talked to at this place is just super nice! Like, seriously, haven't met a single grumpy soul. I'm on the hunt for this thing I wanna show to someone, and I can't quite put it into words, but they're being so patient. Once I track it down, it's going straight to her. Major props to them for treating me so well.

I needed to get my regular supplies shipped to my vacation spot in a remote area in New Mexico. FedEx and UPS serve the location, but my address wasn't recognized by them. However, Carewell managed to sort it out for me. I called after hours, and the lady from Canada who assisted me was really patient and helpful.

Ordered a bunch of medical gear and stuff from them, and every time I hit them up, they're like a ray of sunshine. Super pro, efficient, and that friendly vibe? It's like talking to your buddy. Seriously, it's not just about the top-notch products, it's the whole package.

When I contacted Carewell to adjust the date of my autoship order, I talked to an actual person who didn’t just leave me on hold for ages. She understood my need for my items sooner, and I got my order in just a few days. I would definitely recomend them.

I've been using Carewell items for about 6 years now. They always treat me with respect and professionalism, and I can actually talk to a real person 👍 Plus, my orders always arrive promptly. Doing business with Carewell is really enjoyable. Thanks

Carewell has always been there for me no matter the situation or last minute changes that may happen. A Professional and friendly staff member always there to help. O only gave them 5 stars because it didn't go up to a million.

Canceled my order with Carewell, and they made it a breeze. Seriously, they're like the superheroes of customer service. Super helpful and if I ever find myself in need of more medical gear, no doubt I'm hitting them up again.

Carewell is an amazing famly busines that offers products that are essential in the care of people with special skin and nutritional needs. They also provide information about various diagnoses which is very helpful.

The customer service and prices are good. The quality is nice, and the delivery is quick. I have been buying my caregiver products from them since May 2024. I am very happy with all my orders. I would recommend them.

The company's website is easy to use with clear information and pricing. Delivery is fast and right to my door, with a notification when it arrives. The monthly subscription option is convenient for regular orders.

They really care bout customers. Give extra info to help make right choices. In this case, it's briefs for my wife in a dementia care home. Highly recommend their services. Been with them for bout 2 2/2 years.

This is the greatest company ever, with tons of good products and nice people who work there. They are fast at sending shipments to your home. Thanks for being a great company. Lori B

Carewell stands out among other online companies. Their prices are fair and their shipping is quicker then that A to Z company! Also, their customer service is superb.

Good variety of products and fair prices. Fast shipping. Got a personal note with my order. Feels like genuine folks who care about customers.

I had a missed or misplaced order, and once I let Carewell know, they quickly sent a new order to us at home!! Thanks, Carewell.

The chucks bed pads are really nice. The quality is great, and the price is hard to beat. Thank you so much.