Quicargo.com

Good value, reliable lanes

Felt confident using them for repeat pallets. Clear rates, predictable pickup windows, and friendly phone help when I needed a tail-lift added.

Quote to booking in minutes

Entered pallets and weights, got an instant rate, and booked pickup for the next day. The portal is clean; labels and CMR printed without fuss.

I gotta say, things usually

I gotta say, things usually go pretty smooth with these guys, but lately, it’s been a bit of a mess. Normally, we don't have issues, but the last two shipments were a total headache. One of the pallets showed up two weeks late, which threw everything off schedule. And the other one? Well, it's like it vanished into thin air. They marked it as delivered, but it’s nowhere to be found. It’s frustrating when you rely on timely deliveries, and this kind of mix-up happens. Hoping they sort it out soon 'cause we’d love to stick around. They’ve been good in the past, so fingers crossed they get back on track.

Quicargo systems has a problem

Quicargo systems has a problem, sometimes we need to send with the client's name, but your system doesn't switch back to the original user name. I faced some issues because of this and had to pay for it.

The website is easy to use.

The website is easy to use. Communicating is simple. Tracking deliveries from the site is straightforward. Deliveries aren’t always fast (though 1 out of 10 was delayed, which is a decent rate). When direct contact is needed, customer service helps through emails.

Awesome customer service

Awesome customer service. Not depending on them, but to be improved was the foresasted delivery time. The cargo was supposed to arrive on Monday while it arrived on Friday before. Otherwise good service.

The communcation with Quicargo staff was good.

The communcation with Quicargo staff was good. Danial Azman helped me well with all the info and directions. The pallete arrived safe in Romania. Thank you

Tried booking online for a

Tried booking online for a couple of days, no luck. Finally, I reached out to customer service and got Danial on the line. He handled the booking manually for me. When the driver didn't show up to collect the goods, I was pretty frustrated. But then I called Danial again, and he made sure everything still got delivered within the promised time. In the end, the job got done and the customer service was solid. Despite the hiccups, I'd use them again.