Found Відгуки - 52

Really troubling time

I had a really troubling experience with a weight loss program that I need to share. They charged me a hefty fee, but things went downhill fast. They canceled my membership without asking me first and kept the money, which was frustrating enough. But the worst part was the medical side of things. I have stage 2 Parkinson’s disease, and the doctor they assigned to me prescribed medication that could have seriously worsened my condition. Thankfully, my regular neurologist caught the mistake in time. This company claims their doctors are weight loss specialists, but my experience suggests otherwise. I’m taking action to report them for these concerning practices. If you're considering them for weight loss, I'd advise caution and maybe steer clear.

This telehealth company really dropped

This telehealth company really dropped the ball with my son’s treatment. He should've been prescribed a weight loss injectable like Zepbound, but instead, they kept stringing him along for months with empty promises. My son, who’s in his 40s but always my baby, ended up stuck on Metformin, dealing with awful side effects like stomach issues and diarrhea. He never complained, though, because he's tough like that. His sleep apnea is severe, yet they just took his money and offered terrible advice. It’s clear they didn’t care about actually helping him. Honestly, they should refund him and show some integrity. They owe him that much, at least. It's disheartening to see a good person like my son not get the help he deserves.

I really wish I'd checked

I really wish I'd checked the reviews first. This company is a total scam. Just like everyone else, I got stuck in the loop of paying, getting auto-charged, and never receiving the medication I ordered. Their customer service is a joke—nothing but delay tactics and non-answers. I’m still waiting on a refund, but they keep dodging any real communication. It's like they're pros at avoiding responsibility. Honestly, it feels like they’re just out here stealing money from people. They need to be shut down, plain and simple. I rarely write reviews, but this time I have to speak up because they’ve completely ripped me off. Stay away and read the reviews before you make the same mistake.

I thought I'd give this

I thought I'd give this company a try, but it’s been a nightmare. Signed up and they instantly grabbed $588 from my account. Had a 30-minute chat with the doctor, yet somehow got slapped with a $30 “no-show” fee. I mean, how’s that even possible when I was right there, talking to the doc? Now, I've been stuck in this month-long battle just to get my money back. They’re only offering $349, which feels like a slap in the face since I got zero service. It’s all hidden fees and sneaky charges with them, not to mention the lousy customer service. Seriously, steer clear of this company. Still waiting on that refund, and honestly, I’m not holding my breath.

I was searching for a

I was searching for a weight loss solution after my terrible experience with GLP-1, and I stumbled upon this clinic. At first glance, it seemed promising with more positive reviews than negative. The doctor seemed alright, so I decided to give it a shot. They kept increasing my dosage, and I went along, hoping for results. But it got out of hand, and I ended up in the hospital. Two doctors there told me I should've never been on that medication due to its dangerous side effects. I can't recommend this place. Please, consult with an endocrinologist or a specialist who knows what they’re doing. Your health is too important to risk for weight loss.

I would not recommend them

So, I signed up for Found and had a reservation, thinking it would be a good fit. Before my consultation, I decided to cancel and asked for a refund, but no one got back to me. During the consultation, I mentioned my concerns and asked again for the refund. They said no, and I felt stuck, so I had to go ahead with the program because I can't just lose almost 600 bucks like that. I've tried reaching out through email and the app, but nothing. It's been like this since August 25th, and I'm really frustrated. Their customer service is terrible, and I feel like they’ve just taken my money. I would not recommend Found to anyone.

I jumped on their Black

I jumped on their Black Friday deal, thinking I'd save some cash, but it cost me over $450. I put all my insurance info in, ready to set up an appointment. But, man, I spent three weeks fighting with their app and website. Neither worked, even after sending them screenshots and details about my app version and operating system. I asked them to just schedule for me. They promised they would, but then nothing happened. No appointments, no service, just silence. I’ve asked for my money back, but who knows if that'll happen. Honestly, you're better off sticking with your regular doctor. This place is a mess.

I can't believe how frustrating

I can't believe how frustrating this has been. It took my provider two whole months to finally listen to my request about changing my medication. They charged me for the current medication, then a couple of days later, they switched it to the one I wanted and charged me again. When I asked for a refund for the first charge, since I didn't even use that medication, the support staff decided to cancel my new medication instead, without even consulting my doctor. Now, they're sending me the old medication again. This isn't just wrong; it’s potentially harmful for patients. How can they mess up so badly?

I decided to give this

I decided to give this service a try and paid for a quarterly subscription, thinking it'd be straightforward. I wanted to avoid the hassle of auto-renewing, so I tried to cancel that part. Next thing I know, my membership’s inactive even though I paid for months ahead. I reached out to support, hoping they'd sort it out quickly. But weeks went by with no response. When they finally got back to me, they flat-out refused to refund the money. It's been frustrating and feels like I'm stuck with a service I can’t even use. I thought it would be simple, but now I'm left dealing with a mess.

I’ve been having a really

I’ve been having a really frustrating time trying to get my $129 back after canceling my membership. I've sent five emails hoping to hear from someone, but all I get are those automated replies saying they'll respond in 24 hours. It's been more than five days, and still, nothing. No calls, no emails, no refund. I’m seriously at a loss here, with no other way to reach out and talk to a real person. If you're considering this company, think twice, especially if you value your money. It's been a pretty disappointing experience, and I wouldn't want anyone else to go through this hassle.

I had a really frustrating

I had a really frustrating experience with this service. First off, the customer support was terrible. They tried to charge me every week for a doctor's visit, and even with all my insurance info, they wouldn’t tell me the cost. I wish I had read more reviews before joining because now I'm stuck without getting my $500 back. Their website says you can get a refund if you can't finish the program, but that’s not true. It feels like a total scam. I should have done more research, but they definitely take advantage of people. So disappointed and wouldn’t recommend it to anyone.

I gotta say, this service

I gotta say, this service has been really frustrating. My account was charged, but I haven’t heard a peep from my doctor. The program just doesn’t work for me. And the worst part? You’re expected to keep paying every month even if it's not helping. I tried reaching out to a counselor with the link they gave me, but it kept showing an “error” message. I haven't heard anything from my doctor since he upped my dosage, which feels super unprofessional. I’ve reported all these problems, but nothing’s changed. Honestly, save your money and look for better options out there.

I gotta tell you about

I gotta tell you about this wild ride with a service I thought would be great. I signed up, thinking everything would go smoothly, but wow, was I wrong! The support was just impossible to deal with; every time I needed help, it felt like I was talking to a wall. The customer service? Total nightmare. I was so frustrated, I didn’t know what to do. Then, I found this company, RO, and it was like night and day. They've been fantastic, and it's such a relief to deal with a team that actually cares. If you're thinking about switching, just do it. You’ll be glad you did!

I tried this service and

I tried this service and honestly, it was a nightmare. First off, the prices are ridiculously high. I decided to leave the program for a bit, but when I wanted to come back, they wouldn't even let me sign up again. Customer service is a complete joke. You can never reach anyone when you need help. It takes days to get any sort of response, and when you finally do, it's always a different person who has no clue about your previous issues. It feels like you're just going in circles with no resolution in sight. Honestly, it's just not worth the hassle or the money.

You know, I thought I’d

You know, I thought I’d give this service a shot, but it turned into a bit of a mess. First, they hit me with a membership fee. Then, they added a visit fee. I waited weeks, and communication was almost nonexistent. Finally, my prescription came in, but the dosage was so low it seemed pointless—like I was paying for a vitamin supplement. And guess what? They wanted another fee for a refill visit. I ended up spending hundreds, and for what? It felt like a big letdown. If you’re considering them, I’d think twice. It just didn’t feel worth it at all.

Like a mess

Honestly, I joined as a new customer and it's been a bit of a mess. They took my subscription money, but I've heard absolutely nothing since. Really regret not checking out other reviews before diving in. Now I'm sitting here worried I've lost over $500 for a six-month subscription. I've tried reaching out, but there's literally no customer service. It's just radio silence. I can't believe this is happening. If you're considering this company, just avoid them. Save yourself the headache and money.

I've been with FOUND Weight

I've been with FOUND Weight Loss for almost three months now, and it's been a real headache. Paid for a whole year upfront, expecting some real help, but got nothing in return. No medication, no support, just silence from their customer service. Tried reaching out multiple times, but it's like talking to a wall. Feels like they took my money and ran. Really disappointed and frustrated, thought they were supposed to be professionals. I just want the service I paid for, is that too much to ask?

I can't believe how bad

I can't believe how bad the patient care is here. My meds are always late, and when they do arrive, the first dose was short. I paid for three months, but I've only received one vial, and it wasn't even a full dose. I keep sending messages, but no one seems to care or offer any real solutions. They even had the nerve to offer me a discount to continue using their service. Why would I want to keep dealing with this kind of service? It's just frustrating and not worth the hassle.

I recently had a really

I recently had a really bad experience with this company. I paid for a program expecting some valuable interaction, but the provider was completely useless and never even spoke to me. The whole thing felt super unprofessional. To make things worse, getting a refund has been a nightmare! It's like they don't care at all about their customers. Honestly, save yourself the trouble and avoid this company at all costs. I've never dealt with such a disappointing service before.

I signed up for Found

I signed up for Found to get my meds and managed to shed some pounds. But when I canceled my subscription on October 2nd, they cut off my full access but kept charging my account. They billed me again on the 22nd and every month after that. I tried contacting their customer service multiple times, but no one picks up the phone or responds to emails. It's really frustrating and feels like a scam. I just want them to stop charging me and get some answers.

They essentially lock

They essentially lock you into a 6-month commitment and enforce cancellation fees. The so-called "coaches" are individuals who have never experienced being overweight, and the doctors send cookie-cutter responses. They show no concern even if you experience severe side effects. In my opinion, this company is a scam and should not be authorized to prescribe medication.

I adhered to all their

I adhered to all their recommendations and still gained weight. When I requested a refund, they claimed I wasn't eligible. Just one month later, I was diagnosed with binge eating disorder. Despite this, they continue to send me persistent messages, urging me to return and rejoin their program.