Bloomchic

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After patiently anticipating my order

After patiently anticipating my order for several years, I finally decided to give this company a chance. Unfortunately, my excitement turned into disappointment when I received a delivery notification after 10 days. Despite understanding the international shipping delay from China, my package never arrived. While I can't assess the quality of the clothing, I appreciate the prompt response from customer service in addressing my concerns. However, the mystery surrounding my undelivered package leaves me waiting with uncertainty.

I bought four shirts/sweaters and one pair of leggings.

I bought four shirts/sweaters and one pair of leggings. The leggings are pretty good. They stay UP, which is nice. They feel soft and seem like they will last after a few washes. One of the sweaters is nice, fits well, holds its shape, and should wash well. The other three shirts/sweaters were a letdown. Cheap material, no shape, and just unflattering overall. I spent 140$ in total, and honestly, I don’t think I’ll buy from Bloom Chic again. Shipping was okay, took about 10 days to get to Alberta, Canada.

I've made multiple orders

I've made multiple orders for both myself and my daughter, and we've always been satisfied with the products. However, I'm currently facing an issue with an order I placed for three dresses 21 days ago. The tracking information hasn't been updated for the past 6 days, and I can't find any contact information on the website to inquire about the order. This situation is incredibly frustrating, and it might make me reconsider using this site in the future. I just want to find a way to track down my order.

I bought a couple of tops and a dress.

I bought a couple of tops and a dress. The quality of the items was better than I thought it would be for the price. One sweater and a blouse fit like a true size medium (US), but the rest felt more like a large. I liked some of the styles, especially the dresses, but I won’t buy more because I think they’d be too big. If you wear a regular medium, these might be too big. I understand they focus mainly on plus-size fashion, but I wish they offered more options for non-plus sizes.

shipping's dragging its feet

shipping's dragging its feet, and to top it off, the bag waltzed in torn and the interior bags partied open at the zipper. It's like déjà vu – think this might've happened before 'cause they taped it up like a mummy. Slow shipping and torn bags? Not the best dance partners. Hoping they step up their game next time.

Awful help from customer service.

Bought 4 things using my account through their app. Waited a week, then checked—nothing was showing. But both Paypal and my card were charged. Spent OVER THREE HOURS trying to get a hold of ANYONE online. Kept getting kicked out of thier line because the site works badly. When I did reach someone, they said 3 of my 4 items were not availble, even tho they still show them for sale on the site. What’s going on? The only thing they had left was meant to go with pants they didn’t have, so now I don’t even want it. They didn’t send any message to say stuff was missing—no offer to swap for other sizes or colors. Just silence. Who knows how long I’d have waited for my money back? I told them to stop the whole thing. The service is bad...the site is bad...the whole shopping experience is bad. I wouldn’t tell anyone to try it. Not me, not my family, not my friends. Had to go through PayPal to get my cash back in the end.

I ordered from them, and after waiting a month with no delivery

I ordered from them, and after waiting a month with no delivery, I contacted customer support for info. They said sorry but didn’t give me any tracking details, even though I asked clearly. After a few more days with no news, I asked for my money back. Then they sent tracking info showing the package wasn’t even picked up yet and told me to wait. They gave me a 15% discount code. I asked for a refund again a few days later, but got no reply. So I never got the item or my refund. Avoid buying here.

I placed an order on April 27th, and the confirmation email

I placed an order on April 27th, and the confirmation email said it would be shipped on April 28th, but it still hasn’t been shipped. I’ve spent way too much time waiting for a live chat agent. When I finally get one, they just make promises that the order will ship the following day. It’s obvious they put a lot of money into advertising. I’m cancelling my order because I don’t trust this company anymore!!!

Very hard to reach Customer Support.

Very hard to reach Customer Support. I’ve been emailing for three days wanting to stop my order cause they keep moving the delivery date. Now it won’t get here before my cruise, so I no longer want it. Tried their chat for over an hour, it kicked me off two times. Still no reply. STAY AWAY.

I got the lounge wear jumper.

I got the lounge wear jumper. It’s my first and definitely last order from Boomchic. I honestly find better items on Temu. The material is SO thin. To wear it, I would have to buy the right undergarments to cover what the outfit doesn't. Really upset. I was really looking forward to it 💔

I ordered bathing suits in size 18-20 US

I ordered bathing suits in size 18-20 US, but they seemed more like a 16. Someone pointed out the bust size, and they were right – it’s much too small for a western body.

I had a bad experience with this company.

I had a bad experience with this company. I ordered what I thought was from BloomChic through Instagram. Turned out it wasn’t. I had to contact my bank, get a new debit card, and wait to get my money back. I then ordered a blouse, making sure the website was the real one. The blouse came, but it was too small. I’ll probably just keep it for later. I then ordered three sweaters, and the site seemed fine. But no items arrived. The tracking said, "Returned at customer's request." That doesn't make sense. There's no customer service phone number, only a link to send a message. No response so far. I’m really disappointed with this company. Buyer beware!

I have been eagerly tracking my order from Bloom

I have been eagerly tracking my order from Bloom chic for the past 24 days. According to the tracking information, it was delivered to my mailbox or courtyard, but to my dismay, I have not received any package. This order is incredibly important as it contains dresses for three people for an upcoming wedding! I'm feeling quite anxious and disappointed about the situation. I hope Bloomchic can help resolve this issue promptly and ensure that I receive my order in time for the event.

Zero stars.

Order #3874247 made on April 24. The tracking hasn’t moved and still says “estimated to ship May 2” even tho it’s now May 14. I wrote two emails but never got a answer. Tried the live chat many times, but it keeps cutting me off. I’ll get from number 50 in line down to 3, then THEY shut it down!! They took money from my card weeks ago. If no answer soon, I’m going to tell my bank and ask for a refund. This has been the worse service I’ve ever delt with. Stay away from BLOOMCHIC!

Oh no, that's a major bummer!

Oh no, that's a major bummer! Ordered two hoodies with "NOPE NOT TODAY," and they showed up with annoying black spots on the white part? That's a mood killer for sure. Losing money on stuff that's not up to snuff is never fun. Have you tried reaching out to them about a replacement? Hopefully, they can sort this mess out for you! Fingers crossed for a quick fix.

Zero stars. Placed an order

Zero stars. Placed an order on July 5, 2023, and have yet to receive anything. The tracking information claims it was delivered twice and signed for, but there is no proof of the signature, conveniently lost. Despite numerous excuses, there has been no refund. I've escalated the matter to Tesco Bank's fraud team.