Philips.com

If I could've left no stars, I would've. Got a Phillips C-PAP a couple of years ago, it was recalled for scary reasons. I filled out the form for recall and my husband got an email saying it was sent, no time frame, no tracking number, and it was not insured by the company which is so amazeingly stupid it is beyond belief. I began using my old device which now no longer works, so now I'm using the Phillips C-PAP again and my breathing has become impaired. When the machine never arrived I called to ask why and was informed it had supposedly been delivered. I asked them to send one out and was asked if filed a police report. Why would I file a police report on something I never knew was supposedly delivered? I was told another one was going to be sent. I never got one. Having severe ADHD and almost no object permanence I finally called to ask, what's up and a snotty judgemental person implied I was shifty for not calling them sooner, this person should never be in a customer service position. I wound up loosing it and eventually was yelling about law suits. I have never lost it like that before. A company that sold me a machine that could give me cancer or damage my lungs gave me a rude customer service person to talk to that implied I was in the wrong for not calling sooner when I had dreaded talking to them because I know what a circus freak show the company was. So now I have to place a police report to get my hopefully non damaging replacement. Why didn't they require a customer signature and insure the device? I know people who work for Phillips and know what a sick horror show they are to work for and how little the company cares for producing a quality product while maximum profit is all they care for. Never purchase a Phillips product when you have the option to buy one from another company!

I got the Philips 5400 SeriesBean to Cup coffee machine on sale last week. But today, got an email saying my order's cancelled. They said I'd get my money back in 10 days. Checked their site, still got the machine but at another price. Waste of time! Thought Phillips was a serious brand. Guess I was wrong.

I attempted twice to purchase a refurbished steam generator iron from Philips' website. Each time, my order was cancelled without any reason, even though the item was still listed as in stock. Customer Service is pointless; they don't provide any useful information.

The DVD/Blu-Ray player is trash! Don't expect it to play anything for long! And the Roku TV is even worser, it didn't even last a whole year! I used to associate Philips with quality, but I won't ever be buying anything with their name again!