Zomato.com Відгуків - 17

I was really pleased with my experience ordering from Zomato.

I was really pleased with my experience ordering from Zomato. The food arrived quickly and it was delicious and healthy. The delivery agent was also friendly, which made the experience even better. I would definitely order from Zomato again.

The food at Ganesha ek Sanskriti is really good.

The food at Ganesha ek Sanskriti is really good. It tastes like homemade food. The portions are large. One dish is enough for two people. The service was excellent. The atmosphere is nice.

I'm just about putting up with

I'm just about putting up with it at the moment since it's way better than Swiggy. If they start annoying me, one star it is.

Dis comp'ny offers lousy services.

Dis comp'ny offers lousy services. I ordered, it was late. Customer care said delay 'cause group order. Bad service! Even with Zomato Gold, they favor group orders for more cash. Awful experience! Won't use again. They'll start advance booking fees, delay normal orders, no refunds. Terrible! They're only 'bout money. So sad. Customers build, can break biz. Won't recommend, use alternate. You'll go bankrupt, unlike edtech startup, ignored customer experience.

I ordred a pizza from Zomato at 11:25 PM.

I ordred a pizza from Zomato at 11:25 PM. The delivery time was 25 min. But around midnight, they said it will come at 12:16 AM. I tried to cancel due to delay, but support didn't agree. After refusing, they finally canceld. This was disapointing. I deleted my account. I'll never order from Zomato again. I use Blinkit often. No problems there.

So, I'm in India, right?

So, I'm in India, right? Thought I'd give these guys a shot 'cause the marketing hype and app reviews were banging. But whoa, reality check – the service? Horrible. The delivery dude? Rude vibes all the way. And don't even get me started on the food – cold as ice. Not the experience I was hoping for, gotta say.

Zomato sells food at exorbitant

Zomato sells food at exorbitant prices, and their additional taxes and delivery charges only add to the inflated costs. Despite purchasing a Gold membership, the experience has been disappointing. Highly-rated food on the app doesn't live up to expectations, as evidenced by receiving uncooked and foul-smelling chole bhature, along with low-quality, expired Amul butter. Attempts to complain have been met with silence from Zomato's customer service, leaving a dissatisfied customer. The prices, even with the expensive Gold membership, are higher than competitors like Swiggy, which doesn't require a membership purchase and provides better customer support. From this experience, Zomato appears to be a scam app with inadequate customer service.

I used to work at The Attic

I used to work at The Attic Bar and Restaurant in New Lynn, and I want to share my experience. There's an issue with a new dishwasher who the owner wants to promote to the ladder station, which I find concerning. When asked to cover his dishes, I refused, leading to a dispute with the owner. I requested my last two days' pay in cash, but the owner declined, prompting him to involve the police, resulting in me getting trespassed. Additionally, there are complaints about a 50-year-old lady bartending, who allegedly doesn't maintain hygiene, eats chocolates without washing her hands, and is disliked by customers for her drinks. There's also an accusation related to inappropriate behavior with a young employee.

The subpar service

My experience with this service has been incredibly frustrating. They not only provided subpar service but also offered the worst resolution for the issues they caused. When I asked for a refund of the original amount paid, their response was, "We understand your feelings but can't provide additional compensation." It's nearly impossible to get in touch with a customer service agent, and even after complaining, they only offered to make amends if I changed my review. This is unacceptable and reflects their poor customer care.

Zomato left me very disappointed.

Zomato left me very disappointed. My recent order turned into a nightmare – ordered chicken soup, got veg soup. The support team's unresponsiveness was appalling; they abruptly closed the chat without addressing my concerns. Restaurants associated with Zomato seem to play games – either not delivering items, sending subpar food, or messing with quantity. Zomato dismisses these issues, refusing to take responsibility for their partner restaurants' mistakes. A regrettable waste of both money and time.

Ugh, dealing with Zomato was

Ugh, dealing with Zomato was a total letdown. Ordered some grub for my dad's birthday, and they hit me with a cancellation out of the blue. The customer service rep, Manisha, didn't even try to get the full picture. Instead of figuring things out, they just whacked the entire food cost onto a cancellation fee. No empathy, just frustration. So not recommending Zomato – better off with Uber Eats or Swiggy. At least they refund you when they goof up.

Their service was abysmal

My recent encounter with this company left me deeply dissatisfied. Their service was abysmal, and the delivery experience was a nightmare. To make matters worse, the customer service agent, Aditi, was shockingly rude and uncooperative, even abruptly ending our call. I believe the company must address these issues promptly, improve its service quality, and take appropriate action against unprofessional behavior from its agents.

It's been an awful and ridiculous experience

I ordered a cake for my friend's birthday, but my order was not delivered, and instead, it was canceled without a refund. To make matters worse, they imposed a cancellation charge of 650. It's been an awful and ridiculous experience. The fault lies with them for not updating the address, yet they refuse to refund my money. This has been one of the worst customer service experiences I've ever had.

Be cautious when dealing with Zomato in Gwalior.

I had a recent experience with Zomato where I ordered a cake, they called to confirm the address but never delivered. To make things worse, they charged the full amount as a cancellation fee, citing that I didn't attend their call. Despite registering a complaint online, I haven't received a refund. Be cautious when dealing with Zomato in Gwalior.

So, I had this run-in with a former

So, I had this run-in with a former Uber support person, Srishty Saumya. Total copy-and-paste champion in India, I tell you. Said my trip didn't change enough for extra pay, and when I asked for the deets, all I got were crickets. No straight answer, just some generic links about how us drivers can become rate calculation gurus.

Scammers

Scammers. Always call the restaurants yourself to place orders. Their delivery staff are dishonest and may vanish with your meal. Zomato will deny a refund, claiming the restaurant confirmed delivery. Dealing with their poor customer service is a headache.

Ordering through Zomato has become another regretful decision for me

Ordering through Zomato has become another regretful decision for me. It seems they prioritize promoting their Gold memberships over caring for their regular customers. This sentiment is echoed in the reviews on their site as well.