Kleen-Ritecorp.com

Reliable under pressure

Parts performed as needed during a rush. I felt confident keeping bays open with zero downtime. That matters most.

Parts that last

The components met spec and withstood heavy use. I felt confident reordering knowing uptime stayed strong across busy weekends.

First wash back online

Hit the start button and the bay lit up perfectly. The relief was instant. Customers rolled in and we were all smiles again.

Scanner beep relief

The replacement reader clicked on and the kiosk chirped happily. Music to my ears during a rush hour line.

Spec check done fast

Needed to match a motor rating. Rep confirmed compatibility and sent datasheets. Quick, professional, and saved me costly mistakes.

Quick part confirmation

Support verified compatibility in one call and emailed a link to the exact item. Saved me from guessing. Efficient and polite.

When the pump hummed

That moment the new seal seated and the pump ran quiet again, I literally exhaled. Inventory open, customers waiting, and we were back in business.

Parts arrived and worked

Searched by category, checked specs, and found compatible fittings for our car wash pumps. The site had manuals and diagrams that made selection simple. I called to confirm a seal kit, and support verified the SKU quickly. Orders shipped on schedule, well packed, and everything installed cleanly.

Straightforward sourcing hub

It took me a few filters to land on the exact vacuum parts, but the specs made it clear once I got there. Reordering is easy with the account page. Shipping time matched the estimate and our bay was back online fast. Handy resource for operators.

Great SKU guidance

Unsure about a valve kit, I called. They nailed the part number in minutes and emailed links. Saved me a return.

Unfortunate invoice didn’t first show

Unfortunate invoice didn’t first show the Monster soap Special. Glad it was fixed after a phone call to point out the mistake.

Not really your fault, I guess

Not really your fault, I guess I should have looked at the lead time for my order. Took weeks to get what I bought. I thought it was in stock at Kleenex rite, but it seems they had to get it from a supplier.

Jacob from the live chat was nothin less

Jacob from the live chat was nothin less than amazin. Definitley hope the guy gets a good raise for the extra work and time he puts in to assure i get the parts i need.

Had sum worries bout an order I had

Had sum worries bout an order I had placed an customer service helped me right away! Communication was excellent.

This company has some serious issues

This company has some serious issues with payment and communication. At first, I couldn't use my Mexican MasterCard and they didn't give me any other options or respond to my emails. The problem was only solved when I called customer service. Then, they messed up the recipient's name on my package, causing more trouble. However, customer service was quick to help with the payment problem.

First, m' card didn't work for my

First, m' card didn't work for my order 'cause they don't take Mexican MasterCards. No other options offered, emails ignored. Had to call. Then, trouble with order pickup 'cause wrong name on package. Sales staff no help with card issue, but customer service fixed it fast.

The company's performance left much to be desired.

The company's performance left much to be desired. The product I ordered had to be transferred from another warehouse, causing some inconvenience. It barely arrived in time for my wash. Additionally, the original salesperson provided a delivery date that turned out to be inaccurate; when I followed up on the order status, I was informed it would take an extra week for delivery.

The company was alright.

The company was alright. Ordering stuff was simple enough, and the person on the phone was nice and answered my questions. The only problem I had was with the delivery folks. They dumped the whole pallet of stuff into a snowbank in my driveway without giving a heads-up. I get that I'm supposed to check everything when it arrives, but it's kinda tough when they don't let you know they're coming. Luckily, nothing got stolen or frozen before I got home.

The company's service was

The company's service was not good. They had to bring some of the product from another warehouse. It arrived just in time for me to use it. The salesperson initially said it would arrive on a specific date, but when I called to check, they said it would take another week.

Satisfactory experience overall, but

Satisfactory experience overall, but encountered an issue with receipt delivery. Requesting a representative to promptly send a receipt via fax.

I consistently experience reliable

I consistently experience reliable service at the Kleen Rite located on Front St. in Kansas City, MO. The rationale behind selecting this establishment: I favor the Blu Shams for my Handyman Service Business and utilize them for my Auto Body work and Painting.

They consistently stock exactly

They consistently stock exactly what I need, and their prices are unmatched in the market. The shipping speed is truly remarkable, setting a new standard in the industry. I can't help but sing praises for their efficiency and customer-centric approach

I placed an order more than a week

I placed an order more than a week ago, relying on the information displayed on their website indicating the product was in stock. Moreover, the employee I spoke to over the phone affirmed its availability. Despite assurances of receiving tracking information within 3–5 days, a week has passed, and I find myself still without any updates. Attempting to address the issue, I contacted the company and spoke with a representative, only to be met with reluctance to expedite the shipment. This is particularly aggravating, considering I was promised a timely delivery and now bear the additional inconvenience of constantly following up with them. It's worth noting that the products offered by this company are readily available from numerous other sources. I would strongly advise seeking out a company that prioritizes and comprehends the importance of customer service.

This company's practices are utterly

This company's practices are utterly deceptive. I recently placed an order for towels through Joe, and to my disbelief, they not only imposed a reasonable $14 charge but also slapped me with an exorbitant $120 shipping fee. Yes, you read that correctly – a whopping $120 just for shipping! It's beyond comprehension and left me exclaiming, "Oh gosh." Beware of this company's questionable tactics that seem to make a mockery out of unsuspecting customers.