Driveway.com Відгуків - 315

Sold my truck to this

Sold my truck to this company, or at least I thought I did. Filled out all the paperwork, sent my signed title through UPS, and even took a day off work for the scheduled pickup on Monday. Waited all day, but no one showed up. Called several times, got reassured the driver was still coming. Spoiler: they never did. Not a single call or update until I left a message demanding my title back. Totally frustrating and unprofessional. Wouldn't recommend this company to anyone, not even my worst enemy! Save yourself the hassle and go somewhere else.

I had a really rough

I had a really rough time with Driveway. Bought a van, then got told a week later it couldn't be sold cause it failed inspection. Should have taken that as a red flag. But I went for another car, which took a whole month to get. Zero updates in between. When it finally arrived, I had to shell out $2100 for front wheel bearings and new tires. The whole experience was just a mess. It feels like Driveway and Lithia Motors don't communicate at all, or maybe they just don't care. Either way, I wouldn't recommend them to anyone. Steer clear!

I thought buying a car

I thought buying a car online would be a breeze, but dealing with Driveway.com was a headache. They checked my credit way too many times just to approve a loan, and it really hurt my score. And even after all that, the interest rate they offered was sky-high. The whole process dragged on longer than I expected, and it was just frustrating. I was hoping for a smooth experience, but it turned out to be anything but. Honestly, I’d think twice before buying a car from them. It's not worth the hassle with all the delays and credit issues.

I bought a brand new

I bought a brand new Toyota Rav4 2024 and right from the start, the sensors were acting up. They said it would be fixed right away, but here I am, a month later, still waiting. Every time I drive on the highway, I feel unsafe because none of the safety sensors are working. I've reached out multiple times, but nothing has been done. This whole experience has been so frustrating. I thought I was making a smart choice, but dealing with Driveway has been a nightmare. It's disappointing and honestly makes me regret ever buying from them.

This service undervalued my truc

This service undervalued my truck, offering only $300 as a trade-in at three different dealerships. To add insult to injury, the dealerships offered me $5,600, exposing the significant disparity. It's absurd to offer a mere $300 for a Cummins Turbo Diesel when other dealerships are valuing it around $5,000. This experience has left me with the impression that this service is taking advantage of people. I've already shared my dissatisfaction with approximately four million people to warn them about this questionable practice.

My husband's attempt to buy a vehicle from

My husband's attempt to buy a vehicle from this company has been frustratingly unresponsive. Despite their stated contact hours from 5 am to 9 pm Pacific time, a call revealed conflicting closing times of 6 pm. Consistency matters. This inconsistency, coupled with a $1,300 price difference from the dealership's website, raises concerns about their reliability. Such behavior is unacceptable for a company aiming for longevity in the business. We're contemplating withdrawing from the deal due to this disappointing experience.

I had a pretty frustrating

I had a pretty frustrating experience with this company. My car showed up damaged and after what felt like an eternity of phone calls and emails, I’m still stuck with no solution. It’s been over a month now and I haven’t gotten the title or any proof of the extended warranty I paid for. Honestly, dealing with them has been a nightmare. I’m worried they’ve taken my trade-in, my money, and a whole lot of my time. I definitely wouldn’t recommend using them. It’s just been one big hassle after another with no end in sight.

Buying a car from Driveway

Buying a car from Driveway was such a mess. After I paid, it took over 8 weeks to get the vehicle registered. The 7-day warranty was pointless since the car just sat there for nearly two months. Neighbors kept asking why my new ride was just collecting dust. To top it off, it came without floor mats and a second key fob. When I asked about it, they basically told me tough luck. Honestly, should be called Disaster.com instead. This whole experience was beyond frustrating. Wouldn't recommend Driveway to anyone.

I was looking to buy

I was looking to buy my first car, had my eyes on a $13k vehicle, and was ready to put down $2000. Thought everything was good since I got pre-qualified. Guess what? They straight-up declined me. It's nuts 'cause other places approved me for $25k, but their cars weren't even that nice. And this place had exactly what I wanted. I know pre-qualification doesn't mean full approval, but still, felt like a done deal. So frustrating! Feels like they dangled a nice car in front of me just to pull it away.

I had a really frustrating

I had a really frustrating experience with the dealership in Walnut Creek, CA. Right after I bought the car, the air conditioner wasn’t working. Took it back, and they said they checked for leaks and just topped off the refrigerant. Two months later, the AC quit again, and they refused to fix it this time. Ended up taking it to a Ford service center, and it cost me $2400 to get it properly repaired. Not happy at all with how the dealership handled this. Definitely wouldn’t recommend them.

I can't believe how bad

I can't believe how bad this whole thing turned out. First, it took a whole month just to get the car delivered. And then, guess what? No temporary tags. Had to wait another week just for those to show up. If only I'd checked Trustpilot before buying, maybe I could have avoided this mess. The car itself? Full of broken parts. Now I'm stuck dealing with returning it, and it's just a huge hassle. Seriously, save yourself the trouble. This place is not worth it. Wish I'd known better.

I ordered something yesterday and

I ordered something yesterday and no one got back to me. I called twice, and after the second call, the customer rep told me I needed a co-signer and then checked my credit score again! I already sent all my info and they reviewed it, so why check again? Now I have two hard inquiries in a single day. This is ridiculous and feels like a scam. Definitely don’t recommend them.

I tried to get help

I tried to get help and reached out to Malik, Amanda, and Matt but no one bothered to reply. It's really frustrating because it's clearly their fault and they just ignore it. The customer service is terrible, seriously. Out of respect, you'd think they'd at least respond. It's disappointing and honestly, I wouldn't recommend them to anyone.

Just had a terrible time

Just had a terrible time buying a car. Traded in my everyday car for one I can't even drive because they didn't give me plates. Now it just sits there and I'm stuck without a way to get to work. Really frustrating. Wouldn't recommend buying from this place at all.

I sent an email with pictures of the body damage

I sent an email with pictures of the body damage the 2020 Nissan Altima had when delivered. I received no answer or reply. Their customer service is non existent, so beware that after delivery you are on your own.