Driveway.com Відгуків - 280

Richard delivered the SUV on time and

Richard delivered the SUV on time and provided a thorough explanation of its features. However, the overall purchase and finance process lacked seamless coordination. Expressing concerns about the car's history, Miguel at All American Chevrolet proved most knowledgeable. The SUV's delivery took longer than expected, and communication regarding a broken mirror during transit was unclear. Cheyenne, the concierge, was patient but lacked complete details. Dawn in finance was helpful, yet questions remain about temporary title and plates for Michigan. Despite uncertainties, the car arrived in excellent condition, and I'm pleased with it.

Driveway has not delivered

Driveway has not delivered on its promise for registration and plates. On Sept 13th, I received a message from Driveway stating that "the ETA for the plates is 4-5 weeks as of 9/12/2023." On Oct 20th, I was told that I "should be receiving your plates and registration by next week sometime!" On Nov 2, another message from Driveway mentioned that "the ETA provided was 4-5 weeks for plates and registration." My temporary tags are expiring on Nov 21st, and I can't renew them anymore (max 3 months). I've informed Driveway that I need the plates urgently, and they've had 3 months to handle this. Now they are not responding, and after Nov 21st, I'll have a car that I can't drive. Driveway promised to refund my temporary tag fees, but they have only refunded 1 out of 3. To qualify for the used electric car vehicle tax credit, the dealer must submit a form to the purchaser and the IRS at the time of the sale. I've asked Driveway multiple times to send me this information, but they still haven't. This amounts to $4,000, which is not a small sum.

Nice experience

So, I had this experience with Driveway recently and thought I'd share. We were hunting for a family car and Fransisco, our salesman, was just the best! Super patient and kind, especially with all our paperwork. We got approved for a Toyota Sienna quickly. The finance and paperwork part went smoothly too, though I can't recall everyone's names. Delivery was a bit tricky since Driveway uses another service, but it wasn't a big deal. We loved the van right away. But then, the passenger power door stopped working, and the shop quoted us $1800 to fix it. Then the van wouldn’t start, and we needed a new alternator costing $1000. I was upset and ready to return the van. Customer support, especially Dane, was amazing. He assured me they'd fix it. Driveway ended up covering all the repair costs! Despite the issues, we’re really happy and would recommend Driveway. They truly went above and beyond for us.

I’d definitely recommend them

Selling my car online for the first time was quite an adventure. I was tired of dealing with scammers on Craigslist and Marketplace, so I decided to try something different. I got quotes from a few places, and Driveway surprised me by offering almost what I wanted. The whole process was surprisingly chill and straightforward, which was nice, though it did make me a little anxious at times because of past experiences. But the staff were super helpful, answering all my questions patiently. On pickup day, Ruben and Carissa reached out early, and since it was a holiday, I was happy to accommodate. They came right on time, professional to a tee, did their checks, and sorted the payment quickly. Honestly, it was a smooth and pleasant experience, and I’d definitely recommend them.

Selling my car on Driveway.com

Selling my car on Driveway.com was actually pretty awesome. Didn't expect it to be so simple. Getting a quote took like five minutes, just typed in my car’s info and uploaded some pics. After I accepted their offer, things moved quickly. Signing documents was super easy since it was all electronic—no printing or mailing stuff. They handled all the paperwork and sent everything I needed to sign online. The car pickup was a breeze too. Scheduled a time, and they came to my place, right on time. Payment was quick, got the money right after they took the car. Customer service was great too, always there when I had questions. Overall, a really smooth and stress-free experience. Would totally recommend Driveway.com for selling your car!

Great experience

Sold my 4-year-old car to Driveway recently, and it was a breeze! They offered me $2k more than the closest online competitor and $5k over what local dealerships offered for trade-in. All I had to do was upload some pictures to verify the condition. Antonia and Jeremy helped me through phone and email to get all documents sorted and schedule the pickup. Alicia came by today, took about 15 minutes to check the car, and everything was smooth. The original online offer was the exact amount I got. The staff were super friendly and helpful. Only hiccup was they couldn't verify my small credit union for direct deposit, but they brought a check. Great experience overall, would definitely do it again.

I tried out Driveway

I tried out Driveway for my latest car purchase after having used CarMax and Carvana before. I gotta say, Driveway really nailed it for me. The whole buying process was super smooth and my car arrived in about four weeks. They even reimbursed me for the late registration fees and inspection costs, which was a nice touch. The staff there, especially Lidia M., were fantastic. She went above and beyond to make sure I was happy with my new ride. If I ran a business, I’d try to hire her on the spot. The car did have a minor issue with the radiator fan after 60 days, but Lidia worked it out with the warranty department to get it fixed for free. Overall, I'm really pleased with my experience.

Let me tell you about

Let me tell you about my recent experience with selling a car. We considered the usual suspects like Carvana and CarMax, but their offers were always lower than expected, sometimes by a grand or two. We were about to give up when Driveway came into the picture. They offered us a fair price right from the start, no haggling needed, and the whole process was super smooth. Everything was handled online, from the paperwork to the payment. I was worried they might try to lower the price when picking up the car, but they didn’t. Payment was instant, straight into the bank account. If you're selling a car, Driveway is the way to go. They totally changed how I see the car-selling process.

I got this Nissan Frontier

So, I got this Nissan Frontier in tactical green, right? It's a beast of a 4x4 with dual exhausts. Bought it through Driveway, thinking it'd be a walk in the park. Spoiler: it wasn't. After hitting "buy," I imagined it parked outside my house, ready for weekend adventures. Instead, I faced a bunch of unexpected issues. Transport glitches, paperwork drama, and some annoying state laws slowed everything down. But Driveway's customer service was on it, saying "everything will be alright." They weren't wrong! Eventually, I was cruising around, kicking up dirt with my new ride, which I proudly named "Jennifer" in honor of She-Hulk. Big thanks to Driveway and Dane for making it happen!

I had quite the ride

I had quite the ride with Driveway's customer service. It started off smooth, but then things took a turn. After buying a truck and bringing it home, I noticed a weird noise. Next morning, the engine just locked up on my way to work. Talk about scary! But Driveway had my back. They quickly arranged for a tow and got the truck checked out. Throughout the whole mess, their team was always in touch. They didn't make me the go-between, which was a relief. Cindy and Cherylle were especially awesome, really made me feel heard. In the end, I had to return the truck, but they promised a full refund and even covered some extra costs. Despite everything, I felt like they genuinely cared.

Care customer service

I walked into the store not knowing exactly what to expect, but Tyler greeted me right away with a friendly smile. From the moment we started talking, he made everything feel so straightforward. He explained every little detail in a way that was easy to understand and didn't make me feel silly for asking questions. Tyler was there through the whole process, and his patience was impressive. He was honest and straightforward, which made me trust him even more. His team was equally supportive, ensuring everything went smoothly. Honestly, it was one of the best customer service experiences I’ve had in a long time. Tyler and his crew really know how to take care of their customers.

Letting go of my beloved

Letting go of my beloved sports car was tough, especially because I had to stop driving due to health reasons. But this company made the whole process so smooth and treated me like a real person, not just a customer. Their offer was unbeatable, which convinced me to sell. Otherwise, that car was staying in the family. Funny story – my daughter-in-law had driven it before and left her number in the glove compartment. The new owner, a minister like my dad, found it and called her to reach me. His daughter wanted him to ditch his motorcycle, and he was so excited to get the car. It was heartwarming to hear from him. Great prices and amazing service all around.

I had a pretty decent

I had a pretty decent experience buying my car through Driveway. I found a deal that was noticeably cheaper than what Carvana or CarMax were offering for the same model, year, and mileage. That was a win for my wallet! However, I did notice they don’t give you all the details upfront. My car came with a crack in the windshield, which was a bit of a surprise since it wasn’t mentioned on the site. Despite that, I think the savings made up for it. If you’re thinking about buying, maybe look into a certified pre-owned option to be safe. Also, shoutout to Brandy—she was super helpful and made everything go smoothly. Overall, I’d recommend giving it a shot.

Great time

We had a great time working with Marco at Driveway. Honestly, his guidance made things so easy and stress-free for us. Marco was always there when we needed him, quickly returning calls and offering support. It felt like he genuinely cared about helping us find the right car. Driveway is lucky to have someone like Marco on board, especially these days when it's hard to find people who are both friendly and reliable. And I can't forget Matt, another great team member who was super helpful and friendly during the whole thing. Our experience with Driveway was top-notch, and we'd recommend them to anyone looking for a hassle-free car buying experience.

Ordered my car mid-December, and

Ordered my car mid-December, and it arrived just in time for Christmas. Such an awesome surprise. They mailed everything next day, and I got my temp tags the day it was delivered. The car itself is fantastic, couldn’t be happier with it. I was a bit nervous about delivery, thinking it might come on a tow truck, but nope, the delivery guy drove it over from the dealership. Shows it can handle long drives, right? Had to talk to a few different folks through the process, but they were all quick to respond and super helpful. Plates and registration came in January before the temp tags expired. Definitely considering using them again in the future.

Buying a car online for

Buying a car online for the first time was a bit nerve-wracking, but Driveway totally changed my mind! Their team was amazing—Devin and Corey really went out of their way to keep me updated and happy. I even ended up returning my first car, not because of any issues, but just because I found something that suited me better. The 7-day return policy was a lifesaver! The whole process was smooth, even with my credit union financing. Parker, Sarah, and Kim were super helpful too. In just two weeks, I drove away with a 2022 Acura TLX. Honestly, it was quicker and easier than I thought it would be. I’m definitely considering buying from them again!

I wandered into Driveway last

I wandered into Driveway last week, just browsing, you know? Wasn’t expecting much, but wow, it turned out to be such a breeze! MJ was there, super friendly and knew exactly what to do. She walked me through the whole car buying process like it was a piece of cake. No hiccups, no stress, just smooth sailing. The selection was pretty impressive too, had plenty of choices without being overwhelmed. MJ and the team really made it feel like they cared about what I needed, not just making a sale. Left feeling genuinely happy with my new ride and grateful for their help. Kudos to MJ and the Driveway crew for making it all so simple and pleasant!

You might find the whole process a lot easier than you'd expect!

I recently went through the car selling process, and I gotta say, Driveway made it surprisingly smooth. When I first started checking offers, Driveway topped the list with the best deal, beating all other dealerships and even my private selling attempts. The whole experience felt like a breeze thanks to their professional team. They really know their stuff and helped me at every step. It wasn’t just about the money, but the way they handled everything with such care and attention. If you're thinking about selling your vehicle, I’d definitely suggest giving Driveway a shot. You might find the whole process a lot easier than you'd expect!

Huge thanks

I gotta tell you about Marco at Driveway. We just wrapped up our second time working with him, and honestly, he's just awesome. Marco's got this patience and kindness that makes everything so smooth. It's like chatting with a friend who knows exactly what you need and gets things done without any hassle. Every question we threw at him, he answered with a smile, never making us feel rushed or silly. Marco's not just a salesperson; he's genuinely there to help, and it shows. If you're thinking about using Driveway, do it! We’re already telling all our friends. Huge thanks to Marco and the whole Driveway crew for making everything so easy.

I had quite the experience

I had quite the experience with Driveway.com when I decided to buy my car online. The whole process was surprisingly smooth. Browsing through their website was a breeze, and I quickly found the car I wanted. The team, especially Brandon Perez, Nathan Vinson, and Precious Brown, were super helpful. They were always ready to answer my questions and kept me informed throughout. I felt like they genuinely cared about making sure I was happy with my purchase. It's not often that buying a car feels this stress-free. If you're considering getting a car online, Driveway.com is definitely worth checking out. I’m really pleased with my choice!

Whole experience a breeze!

Ebony really made my first experience a breeze! I had a ton of questions, and she was super patient, answering every single one. She’s just so down to earth and honest, which made me feel comfortable right away. I was a bit nervous at first, but Ebony's professionalism was beyond what I expected. She guided me through everything, making sure I understood each step. It's rare to find someone who genuinely understands and takes the time to help out like she did. My journey was smooth and easy, all thanks to her amazing support. I honestly couldn't be more grateful. If you’re looking for someone who’ll treat you right, Ebony’s the one!

I walked into the dealership

I walked into the dealership with high hopes but things didn’t kick off smoothly. Thankfully, Deyvon and Angie B. stepped in like champs, turning the whole experience around. They were really on the ball, helping me out big time. They listened to what I wanted and guided me through the process, making sure I got the cars I was after. Their attentiveness and dedication were impressive, and I could feel they genuinely cared about getting things right for me. It's rare to find folks who go above and beyond like they did. Definitely appreciate their effort and support. Left the dealership feeling satisfied and grateful for their help.

You know, I wasn't sure

You know, I wasn't sure what to expect heading into the dealership, but it turned out really great. Initially, we had our eyes set on a particular car, but it got snatched up before we could seal the deal. No worries though, because Justin and his team were just fantastic. They really put in the effort to find us another car that matched what we needed in terms of mileage and budget. It felt like they were genuinely interested in helping us rather than just making a sale. The whole process was smooth and stress-free, which is not something you can often say about buying a car. Definitely made a tricky situation way easier for us.

I’m super grateful for his help

I gotta tell you about my time at the Driveway with Marco. This guy, Marco, really knows how to make you feel at ease. It's like he took me under his wing, guiding me through the whole car-buying thing without a hitch. He's patient, knows his stuff, and genuinely seems to care about getting you into the right ride. I walked in a bit nervous, but Marco's professionalism and friendly vibes made the whole experience way smoother than I expected. If you're in the market for a car, Marco’s the one who’ll treat you right and make sure you leave happy. I’m super grateful for his help, and honestly, he’s one of the best in the biz!

I've never been one to

I've never been one to leave reviews, but this experience was just too good not to share. I recently bought an AMG Mercedes through Driveway, and it was a breeze. Eduardo Castillo at Lithia Hyundai Fresno was a gem—super professional and friendly. We handled everything via text, and he even drove my new car all the way to Santa Cruz! Susan Hicks in finance also deserves a shout-out for making the payment process smooth with plenty of options. I waited a few months to make sure everything was as perfect as it seemed, and it totally was. This is hands down the best car buying experience I've ever had. Loving my new Mercedes!

Buying a car online was

Buying a car online was something I'd never tried before, but Driveway.com made it surprisingly easy. They didn't just sell us a car; they helped us finance the exact one we wanted. Their team was super professional and quick to respond every step of the way, which made me feel pretty confident about the whole process. I was impressed by how attentive they were and how they made everything run smoothly. If you're thinking about buying a vehicle and want an easy, straightforward experience, I’d definitely suggest giving them a look. It’s like having a personal guide through the car-buying journey without leaving your house!

Parker N was a lifesaver

Man, Parker N was a lifesaver! We bought this car right before the wildfires hit, and it probably would've been toast if we didn't get it when we did. Anyway, when the car arrived, there were some issues - even the delivery guy mentioned them. Parker N really stepped up to help us out and made sure the deal went through. We got the car fixed up by a local specialist, and it didn't cost an arm and a leg. Parker totally got our frustration and made sure we were reimbursed for the repairs. We're super happy with how everything turned out and will definitely tell our friends about Driveway when they're looking for a used car.

Buying a car online can

Buying a car online can be daunting, but working with Alden was a game-changer. From the get-go, he was on the ball—always ready to answer questions and keeping me updated with every step. Never did I feel out of the loop. Alden's professionalism shone through, even though we never met face to face. His knack for making things clear and straightforward really stood out. It's rare to find someone who makes an online car purchase feel so effortless and secure. If you're thinking about getting a vehicle remotely, Alden's your guy. He’s got that rare mix of knowledge and genuine care that makes the whole experience top-notch.

Selling my car to Driveway

Selling my car to Driveway was a breeze, honestly. From the start, everything was clear and straightforward, just like they promised. Ruben, who came to pick up the car, was incredibly polite and handled everything with professionalism. It felt like I was in good hands the whole time. It took about 20 days from when I accepted their initial offer to when I got the payment. The best part? The final payment matched what they originally offered, no surprises there. If you're thinking about selling your car and want a hassle-free experience, I’d definitely say go with Driveway. They make the whole thing easy and trustworthy.

Buying a car from Driveway

Buying a car from Driveway was quite the experience. I managed to save around $10,000, which was a huge deal for me. There were some bumps in the road, like not getting a temporary tag initially and receiving a car key without its cover. These were the dealership's mistakes, not Driveway's. What stood out to me was how quickly and helpfully the Driveway team responded. From my first call to the end, they were super friendly and got things sorted out. They sent my tag when I needed it and even delivered two new keys. If you're looking to save money and have a smoother car buying experience, I'd definitely check them out.