Buzzbike

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Buzzbike was so hand for me

Buzzbike was so hand for me. I was stayin in London for half a year and needed a way to get around. Biking was ideal (convenience, health, speed etc), but I didn't want to have to buy a new bike and then deal with offloading it later on, and costing more money. So I got one of the Buzzbike e-bikes and was a great decision! The e-bike was handy for days when I felt like taking it a bit easier. The price was low in comparison to what I would've paid for the tube, and was quicker anyway and meant I didn't have to endure rush hour tubes in the summer heat. The pickup and dropoff (when I finished my subscription upon leaving London) were all very smooth, and their customer service was great whenever I had any questions.

Real deal

Real deal. My life has seriously improved ever since I started using their service. And not just because it's easier on my wallet, but also because it's made my daily commute so much simpler. Seriously, I used to dread having to walk to the bus stop, wait for the bus, ride it, and then walk to the gym. It was such a hassle. But now with buzzbike, I can just ride my bike straight there and get in a little workout too. It's like killing two birds with one stone. Plus, I'm getting healthier and getting places faster. I can't thank buzzbike enough for making my life easier and helping me stay fit. They're the best!

The experience was exceptional for several

The experience was exceptional for several reasons. Initially, my first bike was slightly small, but the process of exchanging it for a larger one was seamless, thanks to smooth communication. The person delivering the bike was incredibly friendly and warm. I utilized the bike for my commute from Canary Wharf to KGX, and it was in excellent technical condition. Unfortunately, due to moving countries, I couldn't continue. The handover and cancellation processes were also incredibly easy, adding to the overall positive experience.

If you want a good bike for commuting

If you want a good bike for commuting, this company is a good choice. I used to ride a lot before moving. Renting here seemed a good way to see if cycling works for me. The CTY bike is good: reliable, smooth, with gears for speed and hills. I recommend it. Buzzbike seems like a fair and caring company. Ordering is smooth, conditions are clear, and they provide useful materials. Prices seem fair too. Thanks for getting me back into cycling!

I can't say enough good things about Buzzbike.

I can't say enough good things about Buzzbike. I've been a customer for more than 2 years, and in the past 5 months, I've been involved in two bike accidents (one being a hit and run and the other a car door opening in my path). Buzzbike replaced both of my bikes with new ones without any hassle. ❤️ I’m forever thankful for their amazing customer service. 😊

I've been using Buzz Bike for a year and a half

I've been using Buzz Bike for a year and a half and the service is really good. Their support team is great, quick, and friendly, and I feel so free riding all over the city with my Buzz Bike! It's a great idea for saving money and staying fit in London.

I signed up for the standard bike plan

I signed up for the standard bike plan, and it performed satisfactorily. Later, I switched to an ebike, and I must say their customer service was spot-on and incredibly supportive throughout the process.

Thanks so much, thanks so much, thanks so much

Thanks so much, thanks so much, thanks so much Got the bike just in time for the 223 year bike anniversary!!! Sorry for any harsh words I might've said before God bless you all!!!

Big dissapointment they are shutting down.

Big dissapointment they are shutting down. My time with their service and support has been great. Answer super fast, knowledgeable team. Very good.

One of the best companies

One of the best companies, Buzzbike. Whenever I need any help, they are always available and support me. I'm happy.

Great bike, but God forbid

Great bike, but God forbid you need their customer service. My bike didn't get delivered on time because their system showed no ID confirmed despite having a confirmation email. Then my bike got stolen, and the back-and-forth resulted in so many erroneous emails. I did not want a replacement, but they sent one. I sent back the battery but got another email scheduling the collection date again. There are no central checks or a database to log all the activities, which is worrying for a company that needs to have spot-on operations.