Akool.com Відгуків - 70

I had a bit of

I had a bit of a rough time with this software company. I paid for their service, expecting to dive into it right away. But, turns out, I couldn't really use it. It was like paying for a movie ticket and then the theater being closed. I reached out to them, hoping they’d sort it out. They responded on Trustpilot, all positive and reassuring, which was nice. But that’s where it ended. No real action, just words that didn’t lead anywhere. It felt like they were just trying to keep me quiet without actually fixing the problem. It’s frustrating when a company doesn’t follow through beyond nice promises.

I've been using Akool's translation

I've been using Akool's translation models for a while and they were really good. But here's where things got tricky. I decided to cancel my account earlier this year, thinking everything was sorted. But then, surprise! My credit card kept getting charged. I tried reaching out to Akool through their webmail, sent them messages three times hoping for a quick fix, but nothing. Not a single response. It's frustrating. I mean, how hard is it to get a simple reply? It feels like I'm talking to a wall. I really liked their service, but this experience has been a letdown. I hope they sort it out soon.

Man, let me tell you

Man, let me tell you about this wild ride with this company. I thought I was getting a sweet deal when I clicked on one of their cheaper options, but then bam, my bank account got hit with a $400 charge. Like, what even? It's like they’ve got this whole scam artist vibe going on, pretending they’re all chill and carefree. But let me tell you, their no-refund policy is a joke. They can take those prices and launch them to the moon for all I care. I've had it with their nonsense. If they think this is customer service, they’ve got another thing coming. I’m done wasting my time and money here.

I thought I’d give this

I thought I’d give this service a shot with their 3-day free trial, but man, what a hassle! First off, trying to cancel the subscription was like chasing a ghost. The "cancel plan" button just sits there, doing absolutely nothing, whether I’m on my PC or phone. Tried different browsers too, no luck. Every other button works fine, though. Go figure. And about that "24/7 chat assistant" they brag about? Nowhere in sight. I even sent them an email, hoping for some help, but it’s been over a week and radio silence. Seriously, don't fall for it. It's like they don’t want you to leave.

So I'm super confused about

So I'm super confused about how this company got a hold of my credit card info. I've never given it to them, and it's for a card I rarely use. I suspect it might be linked to my Gmail somehow, maybe from when I checked out their website ages ago. I definitely didn't sign up for anything. Feels really sketchy to me. Because of this mess, I couldn't close my bank account even though I took time off work specifically to do that. Honestly, they should compensate me for the time I missed from work. My advice? Stay away from their website unless you want your info stolen.

I signed up for a

I signed up for a free trial, thinking it'd be easy to cancel if I wasn't interested. But when the time came, the cancellation button was totally broken. I figured I'd just contact support and get it sorted. Turns out, it was just some AI chatbot that made a ticket for me. I waited and waited, but no one ever got back to me. Next thing I know, my account is hit with a $220 charge. I can't believe it. It's like they make it impossible to cancel on purpose. Feels like such a scammy move, and now I'm stuck trying to get my money back. Really disappointing experience.

What a mess!

I gotta tell you about this awful experience I had with a subscription service. I wanted to test it out monthly, but somehow ended up with a yearly plan and a massive $1000 charge on my card. I reached out to cancel, but they wouldn't let me because I had used a few credits. The kicker? Their product was terrible. Half the features were broken or didn't work properly. It's like I threw away a grand on something useless. I feel totally ripped off. It's frustrating when companies don't listen and trap you into paying for something that doesn't deliver. What a mess!

Not trustworthy at all.

I took the 3 Days trial and tried it out, its pretty good but not that good that i would pay the very high price. So i tried to Cancel and theres where it gets scammy. The Cancel-Button is the only Button on the Website who doesnt work, i tried on PC and Handy with different browsers, no way. The "24/7 Help Assistant" they mention in the Help is not to find. E-Mails are ignored, its been a Week now. So i got no possibility to Cancel my subscription and have to fight with my Bank to get my Money back, and obviously im not the only one. Not a trustworthy Company.

I messed around with this

I messed around with this app a bit and even bought some credits before. But their website is a total mess and seems kinda sneaky. Like, once they have your card info, one wrong click and bam, you're hit with a nearly $700 yearly subscription! I reached out right away for a refund and cancellation, but they’ve just been stringing me along, ignoring my messages for weeks now. Honestly, it feels like a big scam just to drain your wallet and disappear. I really regret getting involved with them. Be careful and think twice before dealing with this company!

The worse customer service ever once!!! Scam ?

CA Rated 1 out of 5 stars The worse custom service ever once you… The worse custom service ever once you pay they will never help you resolving viewing issues , I paid for my accounts however cannot use the credits The generated results disappears and cannot be seen I have been trying vainly for more than 3 days to get efficient answers or support …I am wondering if it’s not a pure scam