HardDiskDirect.com

Company's got what they said they had, and it came when they said it would. Lots of places say they got stuff, but then they don't. Aman was straight up about it, and I like that.

The absolute best place for important parts with good communication and flexible quick service. I rely on these guys. Hector who answer the chat on the site IS the reason. Good service.

I'm quite let down by my recent experience with this company. I ordered a part, but what I received was not only different from what I ordered but also in poor condition. Despite my complaint and sending images of the part, I haven't heard anything back from them to address the issue or provide a solution. However, I did receive an email today stating that the correct part will be shipped to me. I'll wait until I actually receive the correct part before reconsidering my rating.

Ordered some drives, they took the money from my card. But they won't send the drives until I send a picture of my credit card and driver's license. Why do they need that if the payment went through? Now I don't have the drives, and I'm struggling to cancel the order and get a refund. I doubt it will happen, but let's wait and see.

I acquired several switches from this company, eagerly anticipating DNA activation for over two months. The overall encounter was less than satisfactory.

The customer support provided by Kevin has consistently been excellent. Whenever I encounter questions or issues, Kevin is prompt in helping me resolve them efficiently. His support has been instrumental in facilitating my purchases and ensuring a positive experience.

While your sales team was responsive, our experience was marred by an oversight. Despite explicit requests for an exact order and assurance that it was available, we received a spare that wasn't part of the plan. This discrepancy in the received items versus the order specifications was a letdown. Clear communication on all components of an order is crucial to avoid such discrepancies, and we hope this aspect can be improved for a more seamless customer experience in the future.