Bluehost.com

My experience with Bluehost has been incredibly frustrating. Our website was inaccessible for a staggering four months during a company ownership transition. The process was far from smooth, involving countless hours on the phone with support, only to receive inconsistent and unreliable answers. One support tech even went so far as to dishonestly claim that case notes were unavailable in their system. This lack of transparency and reliability is unacceptable. I strongly advise seeking an alternative hosting provider for a more dependable and hassle-free experience.

Shravan provided great support while directing my domain to a site on Bluehost. The previous company managing the domain had poor service, and Shravan certainly improved my experience. I've faced problems with Bluehost before, but I used GoDaddy previously, and no issues would make me switch back. GoDaddy excels at getting you to pay for unnecessary extras; Bluehost attempts this too but isn't as skilled as GoDaddy, in my opinion.

I encountered a brief hiccup accessing my website on Chrome, prompting a call to the help desk. Their suggestion to switch browsers proved effective, yet they couldn't pinpoint the Chrome glitch. Fortunately, a few days later, the issue mysteriously resolved itself. While grateful for the eventual fix, the lack of a clear explanation tempers my enthusiasm, preventing a full 5-star rating.

I've faced persistent challenges with the company's technical support in setting up email forwarding from my domain to Gmail. Despite engaging with three different representatives over three weeks, the issue remains unresolved. Regrettably, the experience has been marred by a recurring cycle of unhelpful responses and a lack of tangible solutions.

Rehka really helped me a lot in getting my website up and running. She patiently guided me through all the steps and corrected my mistakes. Her knowledge and understanding made the process much easier. Now my website is working well, and I feel relieved. Thanks, Rehka!

Sujeeth helped me get back into my account after too many failed logins. Even though it's a routine request, Sujeeth made it a big deal for me and was really helpful.