Bellabarnett.com

Warning to all shoppers! Be cautious when ordering from Bellabarnett. I made the mistake of ordering three dresses, and unfortunately, all of them turned out to be defective. It has been weeks of back-and-forth emails with their customer service team, sending pictures and even a video as requested, but still no response or resolution. This experience has been incredibly frustrating, and I'm not getting the help I need. I'm so disappointed that I will be sharing my poor experience with everyone I know and reporting the issue to PayPal and the BBB. After seeing the stark contrast between the reviews here and on BBB, I can't help but question the authenticity of some of these positive reviews. Beware!

Honestly, I feel totally ripped off by this company. Ordered a top and a maxi dress from them. The top was fine, but the dress looked like a cheap costume, nothing like what was advertised. Tried to return it and couldn't even call anyone—no phone number! Emailed them asking for a prepaid label, and they just kept stalling, trying to get me to exchange it instead. Finally, they sent a label with some random name on it, which was sketchy. They said I'd get a refund but would deduct $9 for shipping. It's been almost a month, and I still don't have my money back. Their ads might be slick, but the service is terrible. Never buying here again!

I recently made a substantial purchase, investing over $300 in merchandise. Unfortunately, my experience was marred by sizing inconsistencies—half the clothing was too large, the rest too small. Considering the price, the perceived quality was disappointing. The real frustration unfolded during attempts to return the items. Despite prompt communication regarding shipment, my three emails seeking assistance went unanswered. Moreover, the return process proved problematic, as my email was repeatedly deemed invalid with unhelpful error messages. This lack of responsiveness and technical glitches overshadowed the initial purchase experience.

I recently bought four dresses from BellaBarnett and, honestly, only one fits me right. I double-checked their size chart and read the reviews before buying, but the sizes are way off. I ordered M/L for all, thinking it’d be safe, but two of them are more like XS. Super frustrating! The designs are gorgeous, but what's the point if they don’t fit? And here’s the kicker – you gotta pay for return shipping. It’s annoying because the sizing issue isn’t my fault. I’m trying to get a refund for the ones that don’t fit, but this whole thing has been a letdown. Just be careful with their sizing and know you might have to cover return costs.

I had a pretty rough experience with this company. Ordered a large item, but when it arrived, it was like two sizes smaller. I double-checked and yep, it was mislabeled. Reached out to customer service and they said they’d send a return label but only if I agreed to a $15 deduction from my refund. What? After loads of emails, they dropped it to $9, even though the item was faulty! Took them over a week to finally send the return label. They even deducted the delivery cost from my refund. After more pushing, they gave me the rest back. Feels like they just want you to give up. Definitely won’t shop here again. Be persistent if you do!

I recently purchased two dresses from Bellabarnett.com for a special occasion, and I couldn't be happier with my purchase! The dresses arrived within a week, and I was pleasantly surprised by the amazing quality, material, and style. I highly recommend this store to anyone looking for fashionable and well-made clothing. In fact, I'm so impressed that I've already ordered some bikini suits and can't wait to receive them. Bella Barnett is definitely my new go-to store for stylish outfits. I'm thrilled to have found such an amazing online boutique, and I'll definitely be a returning customer! Keep up the great work, Bellabarnett team!

I bought three dresses a while back, all in my usual size M, but they ended up being way too tight. I reached out to customer service, and they were super nice about it. They apologized, told me to keep the dresses, and sent me new ones in larger sizes without any fuss. I was really impressed by how they handled everything, and the dresses themselves were great quality and had beautiful designs. Since then, I've been a regular customer, and they always deliver. Just a heads up – their sizes run a bit small, so definitely check the size charts before buying. Highly recommend this site for their amazing service and lovely clothes!

I've shopped online a ton, buying from different places around the globe. When I had a small hiccup with my order from Bella Barnett, I was a bit anxious about reaching out because other companies have been a pain about exchanges. But Bella Barnett was different. Their customer service was super quick, thorough, and genuinely understanding. They made the whole exchange process smooth and stress-free. Got my new item, and I'm really happy with it. Big thanks to the Bella Barnett team for making my first experience with them so great. Definitely sticking around as a customer. #lifetimecustomer

Bought a dress recently, but the zipper was all wonky. I reached out to customer service and the rep was super helpful. She looked into the problem and got back to me pretty quick, like within 2-3 days each time. They ended up sending me a new dress, and I'm just waiting for it to arrive now. The rep was really patient while we figured it all out. One thing though, it would be great if they included more details about zippers or how to put the dress on in the product description. Some you pull over your head, some you step into, ya know? Overall, customer service was really good.

Ordered a dress that was supposed to fit perfectly according to their size chart. When it arrived, it didn’t fit at all. Tried to return it, but had to email customer service twice. They said shipping back to the UK was too expensive and pushed for an exchange instead. Asked how much it’d cost to ship it back and they finally told me it was just $9. Before that, they bombarded me with discount codes to convince me to exchange. Felt like they were trying too hard and their website didn’t mention anything about these return issues. Communication was a mess. Not impressed.

I ordered some clothes online, hoping for a good experience, but it was pretty frustrating. They don't respond to emails or Facebook messages, and I just wanted to return a few items while keeping others. It's like they're ignoring my requests for a refund. Shopping for clothes, especially long sleeves, is a nightmare. The sleeves are super tight, and the bust area is often bigger than usual. If you get an embellished dress, handle it with care; the fabric feels delicate and not as expected. Overall, not impressed with their service or quality.

I had a problem with my order and was worried about it getting fixed. I was amazed by the customer service. I ordered two dresses. Both were great quality – really, I thought for the price I’d get poor materials, but both dresses were lovely with high-quality fabrics. Sadly, one didn’t fit well, but the CS was excellent, really quick, and offered me a fast solution. Honestly didn’t see it coming – thought it’d be one of those brands that hit you with 'no returns' or pay $50 to ship overseas – but not at all. Will certainly shop here again.

I gotta say, Bella Barnett really impressed me! Ordered some stuff, but it came with a few flaws and the size was a bit off. Contacted customer service, and they were super quick and helpful. They let me return it and get a new one without any hassle. The quality of their items is just amazing, seriously top-notch. And the free delivery over a certain amount? Totally worth it, especially since they're not even based in Europe. Can't wait to place another order soon. Bella Barnett has definitely become my go-to brand. Thanks a ton, Evelyn!

Bought a dress from BellaBarnett for €122, and it was a nightmare. The quality was terrible, and when I tried to return it, the trouble started. Sent multiple emails to get instructions, but they just kept pushing me to keep it or pick something else. They mentioned they're based in the U.S., which made things even more complicated. If you insist on returning, they charge you €12 just for the return label. Honestly, it was such a hassle and not worth the effort or money. Avoid BellaBarnett if you can, it's just not worth it.

I ordered a dress and a few other things for an event. The dress turned out to be a different color than I expected, which was a bit disappointing. I reached out to customer service, and they replied super quickly. They helped me with returning the dress and even gave me some great options for picking something else or getting a refund. Their quick responses and helpful suggestions really surprised me in a good way. I'm happy with how they handled everything and it made the whole process way less stressful.

I found this cute white dress for my special day here, and I gotta say, the selection is awesome and super affordable. They've got outfits for all sorts of events without breaking the bank. What really stood out was their customer service. I had a few questions about my order, so I messaged them on Instagram. They got back to me right away! It's rare to find such quick and helpful responses these days. Honestly, it made the whole shopping experience so much better. Definitely giving them a 5-star rating! 😊

I recently had the worst shopping experience with this company. The quality of the items was super cheap, not at all what I expected. Tried to return them, and it was a nightmare. They make you jump through so many hoops just to get a return label. And get this—they charge you £45 for the return postage! I couldn't believe it. Felt like they were scamming me. Seriously, I'm never buying from them again. Save yourself the hassle and avoid them at all costs. Wish I had read more reviews before buying.

I recently stumbled upon Bella Barnett and wow, what a find! Their dresses are just gorgeous, perfect for any event you can think of. The designs are super stylish and the quality is top-notch. I had a couple of questions about sizing and their customer service was on point, responding quickly and really helpful. Ordering was a piece of cake, and the whole experience felt really high-end. If you want to make a statement with your outfit, Bella Barnett is definitely the way to go.

I gotta tell you about BB! Found some stunning dresses there and wow, the customer experience is just top-notch. Browsing and buying? A breeze. Delivery? Lightning fast. The customer service team? Super helpful and friendly. Every dress I got feels like a treasure, seriously. It's hard not to keep talking about how awesome they are 😃 You should definitely check out BB, I'm sure you'll find something you love. Shopping there is a delight 🎊❣️ Trust me, you won't regret it 😉🩵

I accidentally ordered an XS size and noticed the mistake when I got the confirmation email. Reached out to customer service right away and got a reply in less than an hour. They fixed the issue immediately, and I ended up getting the right size. The dresses look just like they do on the website, and the sizes are spot on. My package arrived within the 14 days they promised. Overall, super happy with the whole experience and I'll definitely be buying more stuff from them.

Let me tell you about this dress I got. It looked just like the pictures online, which was a nice surprise. I wore it to a party and got so many compliments, everyone wanted to know where I got it from. At first, the size wasn't quite right, so I had to exchange it. But the customer service team was super helpful and made the exchange process really easy. They were professional and quick. All in all, I'm really happy with my purchase and would definitely shop here again.

As a customer, I recently noticed quite a few negative reviews while browsing comments about Bella Barnett. However, my first purchase experience was pretty good. The customer service responded to my emails within a day, and the product quality was excellent, even leading me to meet a new boyfriend! Still, I decided to make a second purchase with an open mind. I hope this experience will also be positive and not let me down. Looking forward to receiving my new dress!

Bought a bunch of dresses for different events, and they turned out pretty great. The quality is solid, and the dresses are really pretty. Sometimes the sizes are a bit on the smaller side, but the customer service folks were super helpful. They made it easy to exchange or get a refund when a dress didn't fit right. Overall, I’m happy with my purchases and the way they handled everything. Definitely worth checking out if you need something special.

As a French customer, I want to compliment the collection and styles offered by "BB" and the customer service. I faced a small problem with my dress and emailed their French email address. They replied quickly to help! The staff, especially Evelyn, was very patient. Good quality materials and fabrics, and the prices are very reasonable for the quality. My dress arrived in about 9 or 10 days from the USA. I recommend them and will shop there again.

I work in strategic communications, so I know a thing or two about good service. The exchange process with BB was something else. From start to finish, everything was smooth, and the staff was super helpful. They really went above and beyond to make sure everything was sorted out quickly. I didn't expect it to be that easy. I'll definitely be coming back for more business with them. Big thanks to BB for making this such a pleasant experience! 🙏🏾

I bought this dress online, but it was too small when it arrived. I reached out to customer service, and within three days, they got back to me. They were super nice and helpful, making the whole return process easy. To my surprise, they sent me a new dress for free! I couldn't believe how well they treated me. Their customer service is top-notch. Definitely recommend this company and will be shopping here again. Thanks a bunch!

Bought a couple dresses for my sister's birthday and she was over the moon, they fit just right! The next time, I ordered another dress for a friend's bday but the shipping got messed up. Reached out to customer service and they immediately sent a replacement, no questions asked. Super impressed with how quick they sorted it out. Quality of the dresses is top-notch too. Can't recommend them enough!

I wasn't sure what to expect, but wow, the clothing brand page manager really surprised me. Anytime I had a question, they got back to me super fast and explained everything so well. You could tell they really know their stuff, from the products to their social media game. It just made the whole shopping experience feel smooth and professional. Definitely makes me want to shop there again.

Ordered two dresses, but they didn’t fit. Reached out to customer service, and wow, they were on it right away. Helped me with the return super fast and even gave me a discount for the trouble. Their emails were quick and really helpful. Since then, I’ve ordered more stuff and I’m just so happy with how professional and nice they are. This company’s got a loyal customer in me now!

I got the Avital Strapless Flower Midi Dress and wow, it's amazing! Fits me perfectly, like it was made just for me. The fabric feels nice and thick, definitely high quality. The only downside was the delivery took around 3 weeks, and the tracking info was all over the place, kinda annoying. But honestly, the dress itself is so worth it. I feel great wearing it.