24hrdoc.com

4.3

113 відгуків
  • 5 зірок

  • 4 зірок

  • 3 зірок

  • 2 зірок

  • 1 зірок

86%

86% рецензентів рекомендують 24hrdoc.com. Вище середнього у цій категорії

Вище середнього

Головне з відгуків

4.3

86% оглядачів рекомендують 24hrdoc.com.

Overall, 24hrdoc.com reviews reflect a mixed sentiment, with many users reporting positive experiences but a significant number highlighting serious concerns. On the positive side, customers frequently praise the platform’s ease of use, fast registration, and accessible 24/7 service—especially for urgent dental and minor medical issues. Many note that prescriptions are often delivered to pharmacies within 1–3 hours, offering a much cheaper and more convenient alternative to in-person clinics or ER visits. Affordability and quick relief are consistent themes among satisfied users. However, negative feedback is notable. The most common complaints include unresponsive or slow customer service, delayed or missing prescriptions, and unresolved issues with expedited service fees or refunds. Several reviewers allege being charged without receiving adequate service or communication, and some question, “is 24hrdoc.com legit?” due to these unresolved issues. In summary, while many 24hrdoc.com customer reviews are positive and highlight real benefits, potential users should be aware of recurring customer support and fulfillment problems.
  • Translation language
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Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

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Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

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Категорія:

Здоров’я та медицина

24hrdoc.com займає 0 серед 66 найкращих компаній у Здоров’я та медицина на RealReviews.io

Про 24hrdoc.com

24hrDOC stands as a distinguished telehealth platform accredited by the National Committee for Quality Assurance (NCQA), offering swift and reliable healthcare solutions nationwide. Trusted within the industry, their unwavering commitment focuses on delivering unparalleled medical treatment through virtual doctors, redefining the healthcare experience in the USA. With 24-hour telehealth services, they eliminate inconvenience, providing access to compassionate care, expert advice, and personalized treatment plans. The cutting-edge telehealth platform ensures unfettered 24-hour access, allowing individuals to engage with proficient specialists through intuitive chat features or in-depth video consultations, marking a transformative shift towards convenient and accessible medical care.

Key Details:

  • Location: The company is headquartered in Houston, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2014.
  • Translation language

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Відгуки клієнтів

Сортування:

Сортувати:

  • Сортувати:
  • За релевантністю розташування
  • Датою
  • За рейтингом (від низького до високого)
  • За рейтингом (від високого до низького)

Рейтинг:

Фільтр:

  • Відгуки з інших країн:

  • E

    Eric Sunny

    1 відгукiв

    Fast reply on refill question

    Support emailed back in under an hour, explained eligibility clearly, and confirmed pharmacy details. Not 24-7 chat, but the response was professional and solved my issue.

    0 коментарі

    Відповісти на Eric Sunny

    Коментар повинен містити щонайменше 10 символів.

  • E

    Emily Morgan

    1 відгукiв

    Got antibiotics before lunch

    Signed up on my phone, the questionnaire was super clear and quick. No insurance fuss. A clinician reviewed it and sent a script to my local CVS within hours. Fees were upfront, navigation felt simple.

    0 коментарі

    Відповісти на Emily Morgan

    Коментар повинен містити щонайменше 10 символів.

  • E

    Emily Morgan

    1 відгукiв

    Fast help without hassle

    Signed up in under 5 minutes, answered the assessment, and a provider reviewed my case within an hour. The workflow is clear and mobile friendly; I never felt lost. Prescription was sent straight to my local pharmacy. Worth the $39.99.

    0 коментарі

    Відповісти на Emily Morgan

    Коментар повинен містити щонайменше 10 символів.

  • R

    Rob Butler

    1 відгукiв

    Quick but not instant

    Submitted the online intake late at night and got a message from a clinician the next morning. Communication via portal chat was clear, though the pharmacy upload lagged an hour. They resolved it after I pinged support. Transparent pricing and no insurance hoops stood out for me.

    0 коментарі

    Відповісти на Rob Butler

    Коментар повинен містити щонайменше 10 символів.

  • R

    RJ

    1 відгукiв

    Prescription landed during lunch

    During lunch break, the approval notification popped up and my sinus script hit the pharmacy queue minutes later. Relief and a tiny happy dance.

    0 коментарі

    Відповісти на RJ

    Коментар повинен містити щонайменше 10 символів.

  • O

    O. Kroll

    1 відгукiв

    Straightforward late-night visit

    24hrdoc.com was simple to register and the intake was clear. I appreciated the gentle reminders about non-emergency limits. First-time telehealth here and it felt respectful.

    0 коментарі

    Відповісти на O. Kroll

    Коментар повинен містити щонайменше 10 символів.

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  • S

    Simon Tian

    1 відгукiв

    Late-night response impressed me

    Asked a medication timing question at midnight and got a clear reply in under 10 minutes. Professional tone, concise steps, issue resolved.

    0 коментарі

    Відповісти на Simon Tian

    Коментар повинен містити щонайменше 10 символів.

  • H

    Happy user

    1 відгукiв

    Reassurance when I panicked

    When my symptoms spiked after dinner, the clinician messaged back quickly, asked two focused questions, and explained red flags gently. I finally exhaled.

    0 коментарі

    Відповісти на Happy user

    Коментар повинен містити щонайменше 10 символів.

  • B

    Bobby Harris

    1 відгукiв

    Calm voice through screen

    When the nurse said take a breath, I actually did. My hands stopped shaking. The steps she typed were short, not scary.

    0 коментарі

    Відповісти на Bobby Harris

    Коментар повинен містити щонайменше 10 символів.

  • M

    Mot Ger

    1 відгукiв

    Support replied at 2am

    Messaged support about billing and got a clear answer in six minutes at 2am. Professional tone, issue fixed in one message.

    0 коментарі

    Відповісти на Mot Ger

    Коментар повинен містити щонайменше 10 символів.

  • T

    Tina Hiller

    1 відгукiв

    Help when I panicked

    Signed up on my phone in under 2 minutes, and the intake questions were clear. I liked the 24/7 chat with a clinician and secure photo upload. Navigation felt simple, even half-asleep at midnight.

    0 коментарі

    Відповісти на Tina Hiller

    Коментар повинен містити щонайменше 10 символів.

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  • S

    Scarlet Landry

    1 відгукiв

    prompt advice, no fuss

    Checked in at midnight and got a prompt review. I felt cared for and reassured afterward, thanks to clear instructions and a sensible plan sent to my pharmacy.

    0 коментарі

    Відповісти на Scarlet Landry

    Коментар повинен містити щонайменше 10 символів.

  • A

    Anna D.

    1 відгукiв

    super quick doc visit

    Registration took a couple minutes and the intake questions were straightforward. I liked that it told me what was and wasn’t eligible for telehealth before I paid. The interface is clean, so finding the visit flow and uploading notes was easy. I got clear instructions, and the doctor followed up fast. No real learning curve beyond verifying my ID once. Smooth start to finish.

    0 коментарі

    Відповісти на Anna D.

    Коментар повинен містити щонайменше 10 символів.

  • P

    Petra Claus

    1 відгукiв

    Reassuring help at midnight

    Messaged support late night; they responded kindly within minutes and guided me through account setup. Clear answers, patient tone, and follow up email solved everything.

    0 коментарі

    Відповісти на Petra Claus

    Коментар повинен містити щонайменше 10 символів.

  • M

    Mary Wilson

    1 відгукiв

    United States

    I am really glad with how fast they fixed my dental issue!!

    I am really glad with how fast they fixed my dental issue!! Also, getting my prescription was easy and quick. I would surely tell everyone about 24hrdoc!

    0 коментарі

    Відповісти на Mary Wilson

    Коментар повинен містити щонайменше 10 символів.

  • L

    Laura

    1 відгукiв

    United States

    I couldn’t see my regular doctor and 24hrdoc

    I couldn’t see my regular doctor and 24hrdoc helped right away, giving me what I needed fast and for much less than going to the ER would’ve cost. Real help when I needed it most.

    0 коментарі

    Відповісти на Laura

    Коментар повинен містити щонайменше 10 символів.

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  • S

    Shundra Caldwell

    1 відгукiв

    United States

    I woke up with a painful jaw on Sunday

    I woke up with a painful jaw on Sunday, and this service was the only place I could turn to for help. It was simple to use and gave me the right prescriptions to fix my dental problem.

    0 коментарі

    Відповісти на Shundra Caldwell

    Коментар повинен містити щонайменше 10 символів.

  • P

    Porche

    1 відгукiв

    United States

    They are really good, got my prescription ready

    They are really good, got my prescription ready so fast I was surprised. The cost is fair and much better than other places I checked.

    0 коментарі

    Відповісти на Porche

    Коментар повинен містити щонайменше 10 символів.

  • M

    Mark P

    1 відгукiв

    United States

    Good choice if your regular doctor is busy.

    Good choice if your regular doctor is busy. Usually get prescription in 3 hours. Price is fair when you have no other option.

    0 коментарі

    Відповісти на Mark P

    Коментар повинен містити щонайменше 10 символів.

  • C

    Corey Sutherland

    1 відгукiв

    United States

    Had a dental issue

    Had a dental issue, I picked the 45 minute option and was happy. They sent my prescription on time. Quick and great servis!

    0 коментарі

    Відповісти на Corey Sutherland

    Коментар повинен містити щонайменше 10 символів.

  • S

    Scott Barbe

    1 відгукiв

    United States

    Experience was great!

    Experience was great! Quick and got my rx right after my online visit. Staff were nice and helpful. Would really reccomend to anyone!

    0 коментарі

    Відповісти на Scott Barbe

    Коментар повинен містити щонайменше 10 символів.

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  • L

    L Bryant.

    1 відгукiв

    United States

    So easy to use especially for anyone who already

    So easy to use especially for anyone who already knows what the problem is. And has had this issue before and can't see a doctor quickly. Thanks alot

    0 коментарі

    Відповісти на L Bryant.

    Коментар повинен містити щонайменше 10 символів.

  • S

    Star Lang

    1 відгукiв

    United States

    Cheap, nice service and fast

    Cheap, nice service and fast, I just need to go grab my prescription and then I’m done. Tanks for making everything simple and easy, really happy with this place.

    0 коментарі

    Відповісти на Star Lang

    Коментар повинен містити щонайменше 10 символів.

  • K

    Kim Baker

    2 відгукiв

    United States

    Don't waste your time, money or energy.

    I used 24HrDoc to seek treatment for a sinus infection. At first glance, everything was super easy and seamless. I filled out the visit form, submitted payment (foregoing the rush fee option) and received an email confirmation stating my prescription had been transmitted to the pharmacy in under an hour. Unfortunately, it had not and that's where the problems began. I've tried multiple times to get customer service to assist me in resending the prescription to my pharmacy with no luck. Actually, with no response whatsoever. It's impossible to get in contact with anyone via phone and they don't respond to emails. It's now been 13 days (yes, DAYS) since they allegedly transmitted my prescription, I have yet to be able to get in contact with customer service OR get the treatment I paid for with 24HrDoc and ultimately had to seek treatment elsewhere. Now I guess I have to contact my bank to get my money back since they didn't fulfill the service I paid them for. This is now the second time I've had this exact issue with this provider. I should have learned after the first time and not bothered to give them a second chance, but I definitely know better now. Don't waste your time, money or energy. It's just not worth it.

    0 коментарі

    Відповісти на Kim Baker

    Коментар повинен містити щонайменше 10 символів.

  • K

    Kim Baker

    2 відгукiв

    United States

    Pharmacy never received prescription, no response from customer serive

    Back in October 2024, I used 24hrdoc.com for what I hoped would be quick treatment for a sinus infection. And it was, initially. I didn't fall for the expedited fee, but an hour or so after submitting my info, I received an email notifying me that my prescription had been sent to my pharmacy. Except it hadn't. The pharmacy had no record of a prescription for me. I reached out to their customer service email multiple times and never received a response. I ended up having to seek care through another provider and work with my bank to get my money back. YMMV but I certainly wouldn't recommend them.

    0 коментарі

    Відповісти на Kim Baker

    Коментар повинен містити щонайменше 10 символів.

  • K

    Keisha, RN

    1 відгукiв

    United States

    Woke up with pain and swelling on the upper right side of my jaw

    Woke up with pain and swelling on the upper right side of my jaw, knew right away it was a tooth abcess (I’m a RN and been through this before). Looked online and found this great company. I did what the steps said and after paying $39, had my medicin in about an hour. Really glad they were there!

    0 коментарі

    Відповісти на Keisha, RN

    Коментар повинен містити щонайменше 10 символів.

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  • A

    Ann Shivers

    1 відгукiв

    United States

    They helped me exactly when I needed it.

    They helped me exactly when I needed it. I shared all the details about my situation, and after they looked it over, they quickly provided the support I was looking for. Many thanks, 24hrDoc!

    0 коментарі

    Відповісти на Ann Shivers

    Коментар повинен містити щонайменше 10 символів.

  • S

    Shannon Anderson Cedillo Aguil

    1 відгукiв

    United States

    Really simple and handy to use.

    I liked staying at home and not having to go out when I felt sick. The whole process was quick and the reply was fast. Made things much easier for me.

    0 коментарі

    Відповісти на Shannon Anderson Cedillo Aguil

    Коментар повинен містити щонайменше 10 символів.

  • S

    Stephanie S.

    1 відгукiв

    United States

    The process was fast, simple, and helped me save a bunch of money.

    The process was fast, simple, and helped me save a bunch of money. I just needed an antibiotic. At a doctor's office, it would’ve been more than $200. Since I don’t have insurance right now, this was a big help and saved me cash. My prescription only cost $14 and was ready quickly! 10/10

    0 коментарі

    Відповісти на Stephanie S.

    Коментар повинен містити щонайменше 10 символів.

  • T

    TeeCee

    1 відгукiв

    United States

    I had a good experiance since they acted fast.

    I had a good experiance since they acted fast. My mouth hurt alot. The pain was really bad. I reached out and they helped me quick.

    0 коментарі

    Відповісти на TeeCee

    Коментар повинен містити щонайменше 10 символів.