24hrdoc.com

This is my second review: I don’t get it A few weeks ago, I penned a review which I’ve included below. I’m seeking a $15 refund as the expedited timeframe fee I paid was exceeded by an hour and a half. The response I received a couple of days later (the response was from Trust Pilot)assured me of resolution upon review, which initially left me content. However, it’s been around twelve days since then, with no progress. I urge you to seek a more reputable medical service than 24hrdoc, as their leadership’s handling of business matters is concerning. This issue pertains to leadership, not the doctors or customer service representatives. Please read my original review below for context on my frustration and bewilderment regarding this seemingly straightforward matter. Original review: Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee for a consultation, which I was fine with. Additionally, I opted to expedite the consultation for an extra $15, expecting it to be within a 45-minute to 2-hour timeframe. Unfortunately, the consultation didn’t happen until the 3.5 hour mark, exceeding the expedited timeframe by 1.5 hours. Consequently, I believed I should be refunded the $15 expedited fee as per basic customer service principles. (Customer Service 101) Regrettably, the customer service representative lacked the authority to issue the refund and advised me to email for assistance. Despite sending six emails over the past month, I have received no response, indicating a disregard for my concerns. It’s evident that my communication efforts have been ignored. As someone potentially interested in utilizing such medical services, I strongly advise against using 24hrdoc. Their inability to address issues and provide refunds for policy breaches reflects poorly on their business practices. I recommend seeking medical care from a more reliable alternative.

Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee for a consultation, which I was fine with. Additionally, I opted to expedite the consultation for an extra $15, expecting it to be within a 45-minute to 2-hour timeframe. Unfortunately, the consultation didn’t happen until 3.5 hour mark, exceeding the expedited timeframe by 1.5 hours. Consequently, I believed I should be refunded the $15 expedited fee as per basic customer service principles. (Customer Service 101) Regrettably, the customer service representative lacked the authority to issue the refund and advised me to email for assistance. Despite sending six emails over the past month, I have received no response, indicating a disregard for my concerns. It’s evident that my communication efforts have been ignored. As someone potentially interested in utilizing such medical services, I strongly advise against using 24hrdoc. Their inability to address issues and provide refunds for policy breaches reflects poorly on their business practices. I recommend seeking medical care from a more reliable alternative.

This is my second review: I don’t get it A few weeks ago, I penned a review which I’ve included below. I’m seeking a $15 refund as the expedited timeframe fee I paid was exceeded by an hour and a half. The response I received a couple of days later (the response was from Trust Pilot)assured me of resolution upon review, which initially left me content. However, it’s been around twelve days since then, with no progress. I urge you to seek a more reputable medical service than 24hrdoc, as their leadership’s handling of business matters is concerning. This issue pertains to leadership, not the doctors or customer service representatives. Please read my original review below for context on my frustration and bewilderment regarding this seemingly straightforward matter. Original review: Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee

I paid for my prescription and received an email stating it was sent to my pharmacy. I called this morning and spoke with Ann. She was unable to read back any info such as she could not find my account, my name, my email and or my phone number or the the prescription 24hrdoc claimed they sent to my pharmacy.She fumbled her way through the whole call. She said it take two hours to ensure it was sent to pharmacy and I still have not heard from 24hrdoc my pharmacy states there was no prescription for the medication I needed. Now when you call it goes to a voice-mail. Please be careful with these people it's a SCAM.

Ever had a pharmacy experience turn into a headache? Picture this: I received confirmation that my antibiotic was ready at Fry's pharmacy, only to find out it wasn't when I urgently needed it for my sinus and ear infection. The prescription was put on hold until July 8th, leaving me in discomfort. Communication was sorely lacking! Why didn't they ask if I had tried OTC remedies like Mucinex or nasal sprays first? To top it off, I paid upfront, only to be left without the crucial medication. Now, I'm battling migraines from sinus pressure. Don't let this happen to you—read on to avoid this pharmacy pitfall!

Imagine this scenario: It's a lazy Sunday morning, and I realize I have an ear infection. Instead of rushing to urgent care, I decide to try out 24hrdoc. By 7:45 AM, I submit my request. Fast forward to 1:15 PM—I receive an email notifying me that my prescription has been sent to my pharmacy. By 4:20 PM, I have the medication in hand, all without paying for priority service. It's cost-effective and efficient, saving me both time and money. If you're looking for a hassle-free way to manage your health on weekends, 24hrdoc is the way to go.

I was in a tight spot, needed an antibiotic for my tooth, but the dentist visit was a no-go due to cash crunch. Gave this service a shot, not knowing what to expect. Filled out the online form, took me like 10 minutes. It laid out the whole deal, and bam, it said my prescription would be waiting at CVS (my pick) in 30 minutes to an hour. Skeptical, but when I hit up the pharmacy, there it was – ready in 30 minutes flat. A total lifesaver for someone in a dental pickle without the cash for a speedy dentist fix.

I had a really bad toothache and no dentist or doctor. My friend suggested this site, so I entered my details and they checked my answers and sent a prescription to MY PHARMACY. I got my meds without any issues. The whole process of getting medical help went well. I was surprised how easy it was. The pain eased up quickly after I took the antibiotic. I'd suggest your service in an instant. Thanks for helping me out since the pain was awful. Keep up the great work. Thanks from a very, very pleased patient.

**** Their expedited "priority" service for $15 that alleges a 45 minute prescription is a SCAM. **** DO NOT pay that extra fee!! They DO NOT HONOR IT & then they will refuse to refund that extra fee when they don't meet that 45 minute window. They don't care about your pain, or if your pharmacy is about to close, which is why you needed that priority service. They care about making an EXTRA PROFIT by enticing people in pain to fork over extra money. Shady, shady, shady!

Had a horrible infected tooth, super painful. I had never heard of this site before, but when I came across it I was so happy, but skeptical. It was just as promised! I answered some questions that took about 5 minutes, gave my pharmacy info and paid 39 bucks. They had my script called in within 2 hours. Amazing!! So nice to not have to schedule a dentist visit. I will 100% recommend this site to everyone and will 100% use it myself again!

I encountered severe tooth infection, unable to access my dentist promptly. After delaying, I sought additional antibiotics and found this service. The process proved relatively swift and straightforward. The cost, surprisingly reasonable, alleviated concerns of excessive expenditure. Acquiring antibiotics within an hour proved pivotal in averting further distress. Gratitude extends for the invaluable assistance rendered by this service.

The procedure was easy but complete. Just like a face-to-face appointment, they ask about medical history, allergies, and any current medicines. If a prescription doesn’t get approved, your money is refundable! A few hours after my online appointment, I could pick up my prescription at my nearby pharmacy! They don’t accept insurance, BUT the price is the cheapest around, so insurance isn't really needed. I would use their service again!

Toothache struck on a weekend, and finding a dentist seemed impossible. Enter 24hrdoc, discovered through an online search. Skepticism turned to relief as their easy process mimicked a doctor's visit—questions answered, fees reasonable. They delivered on time, sending a prescription swiftly. Insurance covered it all. This is the healthcare experience you dream of but rarely find. Don't settle for less when your health is on the line.

I used 24hrdoc for tooth infection. I answered the questionnaire completely. There was an option to have an oral rinse prescription with my order. I checked I wanted the oral rinse. Unfortunately, the rinse was NOT provided. I have contacted customer service 3 times since yesterday without the simple courtesy of a response by the company. There are other options for similar services, so I’d suggest you use those instead.

I had a great and fast experience, I’ve never got a prescription online and also I saw some not so great reviews but I tried it anyway being as though I was in so much tooth pain. I put my order in at 6am and picked up my prescription at 9am and it was also FREE 👍 I will definitely recommend and will be using them from now on. *** side note, my order came with a mouthwash which was awesome!!

I found the online service somewhat helpful, though I paid an extra $15 for an hour delivery, but it took several hours. My husband, dealing with a painful tooth abscess, faced a setback when the online doctor prescribed the wrong dosage. The prescribed 300 mg twice a day was inaccurate; we had to seek help from the ER, discovering the correct dosage is 300 mg three times a day, not twice.

I reached out to 24hrdoc late on a Saturday. I had a tooth issue under the gum, and the pain was severe. I knew waiting until Monday for antibiotics wasn’t an option. After answering a few questions, I got a response the next morning saying my prescription was sent to the pharmacy! It was so simple! And likely cheaper than an urgent care visit. I will definitely use this service again!

I had a toothache around 1:45AM and found a 24-hour doctor through Google. At first, I was unsure because the reviews were mixed, and I was worried about being scammed. I decided to try it, entered my symptoms, and paid. The next morning, I got my prescriptions with no issues or long delays. Very recomended! I'm grateful for this service since I can't see a dentist for another week!

Quick and reliable. My main doctor refused to prescribe me an antibiotic for my toothache. I couldn't find time to visit my dentist for at least a month. A toothache is due to an infection. The antibiotic helps to fight the infection causing the pain until you can get a filling or other needed treatment. Pain relief finally without having to take 16 ibuprofen daily. Thanks!

On 16 May 2024 suffering severe sinusitis tried to get a prescription for antibiotics. I went on the website. Tried to pay with a credit card. 3 times. Each time stated that the payment had been declined because wrong details. Bank records show tge payments made. Told by online assistance to use another card. Same thing after 1 try. Watch out it's a scam.

The website was simple to use and quick. I was dealing with severe tooth pain from an abscess and my previous dentist had recently retired and moved away. This site approved an antibiotic in just an hour, and I got it at the pharmacy two hours after that. Within eighteen hours, I was able to eat again. The service was great and truly helped me. Thanks!

This was a quick, SIMPLE process. The site was easy to use, which is nice because when you don't feel well, navigating a hard site is hindersome. Quick and speedy results, which I really appreciate. It was also affordable, and can be done at a time that works for me, rather than waiting all day to get into a doctor's office and paying super high fees.

I shared my problems around 12 am, and the very next day, a prescription I urgently needed was ready for pickup at my nearby pharmacy. I now have a dental follow-up scheduled. Since many dental offices are busy for a while, if you need help with an infection in the meantime, do not hesitate to contact 24hrdoc. Glad a service like this is available!

PLEASE DO NOT USE THIS COMPANY. THEY WILL SCAM YOU OF OUT $40. INQUIRED ABOUT MEDICATION AND THEY SENT WRONG MEDS TO PHARMACY! I CONTACTED CUSTOMER SERVICE AND THEY TOLD ME TO FILL OUT ANOTHER FORM which is an additional $40 TO REQUEST MEDICATION. I SHOULD HAVE WENT WITH A DIFFERENT COMPANY. I AM WITHOUT MEDS AND $40 PLEASE GO SOMEWHERE ELSE!!!!

had an emergency with an abscess tooth and needed amoxicillin ASAP. Went with 24hourdoc, but they prescribed me a measly 125mg when I needed the big guns – 500mg for that abscess. Dentists swear by it. Even forked out extra for expedited shipping, but the meds didn't do much. Not the go-to for dental emergencies, that's for sure. Lesson learned.

I really like this site. I woke up feeling very sick with pain and fever from an abscess on a weekend. My insurance said to go to the ER, but I just wanted to get antibiotics, not wait long in the ER. The site was fast and simple to use, and I had my prescription soon after answering some questions. I will recommend this site to evryone.

I was in so much pain and needed antibiotics. It was a Sunday night. Made an appointment with you guys and had medicine the next morning. The prescriptions were actually sent that night. I just had no open pharmacy near me and was too ill to drive. Saved me an ER trip and a lot of pain and suffering. Excellent service! Thank you so muck

Dealing with a sudden dental problem after a night shift was challenging, but the company efficiently provided antibiotics promptly. This allowed me to manage through the weekend until I could see a dentist. Their quick response and assistance made a significant difference during a stressful situation.

The survey was quite similar to the assessment I'd received at the dentist's. Simple to complete. They completed my prescription in just an hour! Grateful, since my tooth pain was almost unbearable, it would've been hard until my next dental visit. Will recommend and use again if needed!

Disappointed with the delayed prescription process. Despite assurance of a confirmation email upon medication call-in, it never arrived. Prescription was only processed after a 26-hour wait, leading to a prolonged ordeal. Opting for a walk-in clinic would have provided quicker relief.