WinXDVD.com

I've been using WinX DVD Ripper Platinum for years, and it's been a solid choice for digitizing my DVD collection. It's a smart investment, ensuring my DVDs are safe in storage without worrying about scratches from handling. Adding new DVDs is a breeze, thanks to my lifetime license allowing easy upgrades to the latest versions. Even when I needed customer service during the holidays to reinstall on my new computer, the response time was quick, getting a solution in less than 24 hours.

The tool's quality is okay. However, the customer support and overall service aren't great. On the website, they talk about a 30-day money-back guarantee, which convinced me to get a yearly subscription. But then, when I tried to cancel within the 30 days, it wasn't allowed. Why make promises you can't keep? It would be better to be honest with users, benefitting both sides.

Outstanding DVD product with stellar support from Ricky Ma. I encountered a challenge while incorporating Forced-Subtitles into my MV4 film output, yet Ricky promptly and effortlessly resolved my issue.

The Winx DVD Ripper Platinum software proved effective for handling DVDs where alternatives fell short. When encountering an issue, the support team swiftly and effectively intervened, persisting until a resolution was achieved. Content with the overall experience.

I recently opted for the lifetime membership, now that it's no longer free. While faced with a hiccup related to a folder destination message, I reached out via email. The company promptly responded within a few hours, guiding me through the solution. Despite my limited computer skills, I managed to resolve the issue, and now the program runs smoothly.