Boatsetter.com

Boatsetters insurance policy is inadequate. Arbitration was biased. We went for a half day cruise around a local lake. We struck an underwater tree stump. After dislodging ourselves from the stump we returned to the marina, went for a run around the lake with the owner who said "everything was OK". Upon removal the boat had minor marks on hull and the prop was bent. Later we received a bill for $28k. Insurance covered most of it, but left us with a $7500 bill. This is insanely high! How did we go from a bent prop to a "totaled boat"?? Arbitration didn't want to hear facts and was biased towards owner. Renter, us, got screwed.

While you might spot a good boat with an okay hourly rate, often there's 3/4 more fees after you book. I booked with Andy from Sea Smoke Miami Charters. There was a basic trip & captain fee (which is state mandatory) + taxes. No other hidden fees for our two-hour reservation compared to most others online. My experience with Andy & Captain Genry was simple, fast, clear, and gave my wife & I a great sense of security. The two-hour experience we booked was great! Nice boat, relaxing service & no judgment with beverages or music choice. I'll definitely recommend Sea Smoke Miami Charters & will be back on my next visit!

Beware of Boatsetter's insurance policy, as it comes with a $7,500 deductible that renters are responsible for. Unfortunately, we had an incident where we rented a wake boat and incurred significant damage due to an underwater object, costing us over $8,000. Boatsetter's response did not show much interest in addressing the issue, leaving us to cover the expenses. So, consider if you're willing to take on this risk for a few hours of enjoyment.

Boatsetter was a great option for a birthday harbor cruise with a captained boat. (None of us wanted to operate the boat). We simply scrolled through available vessels and found one that we liked that fit our budget, and requested a booking. We were confirmed within an hour and then were given options for catering. It could not have been easier and it was a great experience.

The boat options were fine, but booking and planning the day turned out trickier than I thought. I had to make many calls and send emails to sort out the food. Getting clear directions to the boat and finding out where it was docked wasn't easy either. The day on the boat itself was fantastic, but the stuff before that was just alright.

It was really simple and trouble-free renting Todd’s spotless and enjoyable boat on the Intracoastal. The whole process from picking the right boat to picking it up to paying was without stress. Plus, we truly enjoyed meeting Todd and his wife. They were friendly and very hospitable. I’m looking forward to renting their boat again.

I had a good time at the lake. The pontoon we rented was just right for our outing. Austin (the boat owner) was quick to respond to any questions we had. He was nice and did his job well. We'll definitely rent from him again next time.

Boatsetter made a great boat recommendation for our Miami adventure. They provided comprehensive information about the boat we rented, and the photos gave an accurate representation of the boat.

I was impressd with how the Captain was punctual nd communicative. He made learning to wake surf fun nd was very patient. The boat was clean nd the trip lived up to our expectations.

Boatsetter made booking our boat trip simple. The site is clear and it's easy to talk to the owner. I'd deffinitely use them again.

Great service with a boat that was in great condition. Nice renter who was very helpful. Thank you very much.