Brighterly.com Відгуків - 187

We've had three lessons so far and I enjoy

We've had three lessons so far and I enjoy the way my granddaughter and Mia her teacher work together. She supports Kylie and helps her learn. It's a nice way to build confidence. I also like all of the fun tools that are being used.

Up to now, Tasi feels very pleased and content

Up to now, Tasi feels very pleased and content with his class and his teacher Ariel, and he always looks forward to it every Friday 😊 Tasi is much more sure now to talk and express himself clearly.

I saw Brighterly on Facebook

I saw Brighterly on Facebook. I thought I'd give it a go for my son. His grades got better and he scored over 80 on one test. Thanks Brighterly and his tutor. I'd suggest it.

The session was great

The session was great, and I'm really pleased with how my son has improved in adding and subtracting 3 and 4 digit numbers. It was very helpful. Thanks!

A small breakthrough moment

During one practice quiz, my daughter suddenly explained a fraction in her own words. I exhaled, smiled, and let her show me twice, just to savor it.

I’ve been using this tutoring

I’ve been using this tutoring service for a while, and there are some things I really appreciate. The flexibility is great; having access to a tutor seven days a week from 6am to 9pm is just amazing. My kid loves having different tutors for Math and ELA because they use different styles that really help her learn. Plus, the tutors are mostly encouraging and friendly, which is a nice change from school. They also have backup content for each grade, which is super helpful. But there are some downsides. The automatic scheduling drives me nuts. I often find sessions booked that I didn’t agree to, and canceling them is a hassle. Communication is mostly through WhatsApp, and it feels like there's a lack of coordination between messages and calls. Sometimes sessions are shorter than promised, or they get canceled without notice. Plus, technical issues with audio and video are frequent, eating into the session time.

I don't believe this service is meant for kids with ADHD at all.

I don't believe this service is meant for kids with ADHD at all. The video parts might be useful, but the tutors don't seem to focus on ADHD kids that I can see. Our tutor, while really nice, is in another country and speaks English fluently but has a strong accent. If it was someone my child could connect with better, he might be more interested. Also, it's clear the tutor is at home, and a family member is making loud noises in the background. I will say the tutor is very patient. I don’t blame the tutor. However, it was not what I thought I was paying for based on the ads. We will complete our three months and then try something else. I do think the one-on-one is helpful.

I tried out a demo

I tried out a demo call with this tutoring service, and it started off really well. The tutor was great—super patient and friendly, made the whole experience enjoyable. But then the follow-up calls started coming in, one after another, and they were just way too pushy. I mentioned I was exploring other options and wasn't ready to decide yet. But the guy on the phone kept talking about "compromising." Compromise? On something as important as my child's education? No way! That aggressive sales approach really put me off, and now I'm definitely not going ahead with this program. It’s a shame because the tutor was actually pretty good, but the hard sell just ruined it for me.

I tried Brighterly for my

I tried Brighterly for my kid's tutoring, and the tutors? Absolutely top-notch. But dealing with the company was a whole different story. Reaching out to customer service was like shouting into the void—no way to actually get in touch when you need it. They called me once, but there was no way to return the call. And then there's the payment mess. I used Apple Pay initially, expecting an invoice first, just like they said. Instead, they just charged my account out of the blue, no heads-up, nothing. It's frustrating when a company handles finances like that. Feels pretty sketchy, honestly. The tutors are great, but the company? Needs serious improvement.

I tried out this

I tried out this program for my daughters, and overall, it was a pretty good experience. The concept behind it is solid, and I could see its benefits. The tutors were incredibly kind and patient, always gentle with the girls, which was great. However, I did notice that they had strong accents and weren't native English speakers. For a program that focuses on English language arts, it seemed a bit off. But honestly, the tutors' warmth and patience kind of made up for it. They really tried to engage with my daughters and made learning fun. In the end, I think it's a promising program that just needs a little tweak in the language department.

We've been really happy with

We've been really happy with the progress Emma's making in maths thanks to your help. She actually looks forward to the lessons, which is a big win in itself! Seeing how she's improving, we're thinking it's time to get her little sister on board too, but this time for reading and writing. The way you teach seems to really click with Emma, and we're hoping her sister will have the same experience. It's not easy finding someone who can make learning enjoyable, so we're really glad we found you. Thanks for all your effort and patience with Emma. Looking forward to seeing how both girls grow with your guidance!

I was really hoping this

I was really hoping this service would be great for my child with ADHD, but it didn’t quite hit the mark. The video lessons seemed useful, but the tutors didn’t seem specialized in ADHD. Our tutor, though very kind and patient, had a strong accent and was clearly calling from home, with background noise from family members. My child just couldn’t connect. The one-on-one aspect is good, but it wasn’t what I expected from the ads. We’re finishing up our three-month subscription, but I think we'll look for something more tailored to my kid's needs. It’s not the tutor's fault, just not the right fit for us.

I walked into the class

I walked into the class with high hopes, you know, ready to dive in and learn. The instructor was friendly enough, but, oh boy, communication was a bit of a rollercoaster. Sometimes I was scratching my head, trying to figure out what was being said. It's like, learning's hard when you're busy decoding language instead of focusing on the topic. I mean, the lessons were not terrible, don't get me wrong. But next time, I guess having someone who speaks native English would be better. Just makes the whole thing smoother, you know? Anyway, I did pick up some things, but it was kinda challenging at times.

I was pretty excited to

I was pretty excited to check out this program for a child I know who could really use a break. The process of getting information wasn't too bad, but the price caught me off guard. It was way higher than what the advertisement promised. Honestly, if I'd known it was gonna be so expensive, I wouldn't have bothered reaching out. It's a bit frustrating because I'm trying to find something affordable for someone who doesn't have a lot of options. I just wish the pricing was clearer from the start, would've saved us all some time. Anyway, still on the lookout for a program that fits the budget.

I really like the teachers

I really like the teachers at Brighterly; they’re awesome and make learning fun. But, man, the software's kinda old-school and doesn't really help much with homework. We've had a few classes start late because the website just decides to crash. And because Brighterly's not in the US, they sometimes call or text super early, like before 6am! Plus, they send a ton of promo texts, which can get really annoying. Trying to reach customer service is a bit of a pain, too. Calling doesn’t seem to work, so I hit them up on WhatsApp instead. But it usually takes them a few hours to get back to me.

Our tutor was awesome, really

Our tutor was awesome, really knew how to connect and make learning fun. But dealing with the constant calls and texts to schedule classes was a bit much. I paused my account, but they still charged me for the month. Brighterly admitted it was a mistake, yet I’m still waiting on my refund. To make things worse, classes keep getting scheduled automatically. If I don't cancel them one by one, I'm worried I'll never see my money back. Customer support was all over me when I was setting up classes, but now they've disappeared. Feeling pretty frustrated with the whole situation.

When my daughter started tutoring,

When my daughter started tutoring, I was super thrilled. The initial introduction and assessment were smooth, and I had high hopes for the sessions. But then, the internet issues hit us hard. We faced constant connectivity problems with the tutors, leading to some cancellations and sessions getting cut short. They promised to credit back the lost time, but now I’m just not confident about re-enrolling. The tutors were super friendly and welcoming, making that first experience fantastic. Yet, the constant internet hiccups and cancellations really threw us off. The inconsistency became too much to handle, and sadly, I’m considering switching to a more reliable service for my daughter’s tutoring needs.

We've been having some challenges

We've been having some challenges with my son's math tutoring. There's this language barrier that makes it tough for him to really get what the tutor's saying. She hasn't quite figured out the best way to teach him, and her method with the math tree feels outdated since schools don't really use that anymore. It's just not clicking with him, and it's making math more frustrating than it needs to be. On the bright side, the guy who did our evaluation was really great, so that was a plus. But overall, I'm not sure this is the right fit for my son. He's getting more stressed than anything, and we might need to look for another option soon.

I tried out a demo class on this learning platform

I tried out a demo class on this learning platform, and honestly, it was pretty impressive. They've got some cool stuff to offer, no doubt about that. But, wow, the constant communication was overwhelming. Messages, emails, calls—it felt like they were coming at me from all sides. I get that they want to stay in touch and keep people interested, but it just came off as too pushy for my taste. It's like they didn't give me space to breathe and decide on my own. I was really hoping for a more relaxed approach, but it just didn't happen. Guess I'll be checking out other options instead.

I signed my son

I signed my son up for Brighterly because I wanted to help him catch up on his reading skills. I heard they had a great program, so I was hopeful. Well, they sure do give him plenty of math to work on, and it's quite advanced, which is nice if math was what I was worried about! But I'm actually not seeing much focus on his reading, which is the whole reason we joined. It's a bit frustrating because I expected more balance between subjects. I wish they would deliver on what they advertise in terms of reading. Maybe it's just not the right fit for his needs right now.

I had quite a frustrating

I had quite a frustrating time with Brighterly tutoring. Tried to cancel my membership a few times, but somehow, my account just wouldn't get canceled. They kept charging my card even after I told them to stop. The worst part? There’s no real person to talk to about it. It felt like I was just dealing with robots or some automated system, which is super annoying when your money is on the line. I mean, unauthorized charges are serious, right? I thought I'd get some basic customer service, but nope. Just continued charges and no real help. If you're thinking about signing up, make sure you read the fine print on cancellations. It's trickier than you'd expect.

I decided to try out

I decided to try out a free trial for a spelling and English tutor for my kid. When the tutor arrived, he had a pretty thick accent and struggled to pronounce my son's name, which isn't exactly challenging. It seemed like he might be here on an H1B visa. I can't wrap my head around how there aren't any American tutors available for this role, especially when so many people are looking for work. Companies seem to post jobs in ways that make it hard for locals to apply, just to bring in visa holders. It’s really frustrating, especially given the current job market. Plus, communication was tough; I had a hard time understanding him over the phone.

I was really excited about

I was really excited about the personalized lessons for my daughter, but it's been a mess. The tutor canceled twice without any warning, and once even during the session, just 10 minutes in. They've already switched tutors three times, and now there's a fourth one as I'm writing this. It's really frustrating because there's zero consistency with these tutors! I asked for a refund after the second cancellation with no notice, but the company just keeps giving me the runaround. I even emailed them officially, but still no response. The idea is great, but with all these tutor changes and cancellations, it's just not worth the hassle or money.

I had a really strange

I had a really strange experience with this place that still leaves me baffled. I booked a session at their Vegas location, 6671 S LV BLVD, but the place turned out to be non-existent. After just one session, they vanished, taking my $320 with them. It's like they just disappeared into thin air! I've tried reaching out on every platform I can think of—Facebook, Instagram—you name it. I've even got my family involved, and they're connected with the US Marshals, so you know it's serious. It's frustrating because I trusted them, and now it feels like they just scammed me. Just be careful if you come across them; something's not right.

I signed my daughter up

I signed my daughter up for tutoring because it was supposed to be great for kids with ADHD, but it was a total letdown. Classes are just 45 minutes, not an hour like they say. The tutors are from the Philippines, and you end up paying the same as you would for a US tutor. I thought they’d have special techniques for ADHD, but nope. If my daughter didn’t get something, they just gave her the answer instead of showing her how to solve it. She’s in 4th grade and had a two-page homework, but the tutor never finished it. She always ended up with half of it still undone. Definitely not worth the money. Look for a better option.

My little guy just wrapped

My little guy just wrapped up kindergarten and is gearing up for 1st grade. He's picking up reading and can make sense of some words. We had a meeting with Zen, who, after giving him some tough words, just called it off. Your site promises that Brighterly's reading programs align with kids' grade levels and learning speeds, focusing on literacy skills like vocabulary and story analysis. Maybe they should've paired us with someone familiar with our curriculum instead of someone too advanced. This was not the way to win over customers and felt quite disrespectful. I can't recommend this program based on our experience.

I signed my son up

I signed my son up for these classes hoping he'd learn something useful for his studies here in the U.S., but it was a mess. The demonstrations didn't cover what he needed to know, and there was a big language barrier he struggled with. I tried to cancel our subscription online, but it's still showing active, and no refund has appeared. I'm frustrated because I've called and there's no response. Plus, I couldn't find them on Google, and their social media looks weirdly fake, like it's run by robots or something. If this doesn't get resolved soon, I'm ready to report them and contact my bank. Just feels all too shady.

I remember when my daughter

I remember when my daughter was all set for her big ELA class, excited as ever, but the tutor just didn’t show up. We waited and waited, thinking maybe they were just running late. But nope, nothing. I tried reaching out to Brighterly, thinking maybe there was a mix-up or something. But there was just silence on their end. No call back, no email, nothing. It was so frustrating and honestly, quite disappointing. My daughter was really looking forward to it, and it’s just upsetting when things like this happen. I hope they get their act together because it’s really not fair to leave customers hanging like that.

We booked a lesson for

We booked a lesson for my son's first class, and it was supposed to be a special day. But when the time came, the teacher didn't even show up. No call, no message, nothing. The class got canceled just like that, and we were left hanging. What’s worse, there was no offer to reschedule or even a refund. It felt like they just didn’t care. We were excited about starting this new journey, and it turned into a big letdown. I really expected better from a place that's supposed to be professional. It's frustrating when you put your trust in a service, and they just drop the ball like that. Definitely disappointing.

So, I tried out this

So, I tried out this company's free assignment. The work was decent, but something felt off. I did a bit of digging, and it turns out their address is supposedly in the Town Square Las Vegas shopping center. But when you look it up, it's a mismatch. The businesses there are legit ones like Barnes and Noble, Wrap it Up Signs, and even a wedding service, but no mention of this company. It's weird, right? Why would a genuine business hide behind a fake address? Feels sketchy to me. Makes you wonder what they're trying to cover up. Proceed with caution if you’re thinking about using their services.