AskNebula.com Відгуків - 40

I registered for a $1 palm reading,

I registered for a $1 palm reading, explicitly avoiding a subscription. Unfortunately, the palm reading was mundane, offering generic information. Nebula, however, repeatedly deducted around £20 from my credit card every two weeks without any consent. Beware of their misleading $1 reading Facebook ads, as they extract your card details and persistently charge you. I'm currently dealing with the fraud department to recover my money.

This company seems quite

This company seems quite deceptive. They promote themselves on Instagram, offering a report for 1 EUR, but once you've made that initial purchase, you find yourself roped into a 39 EUR monthly subscription. The subscription details are sneakily tucked away at the bottom of an email sent a few days before they charge you. Their official address is in Cyprus, adding to the dubious nature. Navigating to the cancellation page on their site isn't straightforward, and even when you attempt to cancel, there's no confirmation email, much like the absence of a purchase confirmation initially. It's disappointing that Facebook allows such companies to advertise. To avoid further billings, my credit card provider suggests canceling the card and getting a new one.

Deceptive and infuriating experience!

Deceptive and infuriating experience! Unbeknownst to me, a single report purchase spiraled into unauthorized monthly charges. The company surreptitiously enrolled me in an obscure subscription through an inaccessible account. Canceling payments proved an arduous task due to the website's convoluted design. Two additional $20 withdrawals compounded my frustration. I'm compelled to alert my credit card company about this dubious practice. Stay vigilant, as this company employs underhanded tactics that demand immediate attention and action.

I joined a trial and was really amazed by how correct

I joined a trial and was really amazed by how correct they were about my wife's personality and mine. It felt like they really understood us, and my wife loved remembering how unique our bond is. I mistakenly bought a costly add-on and noticed the charge on my card.. They replied quickly and gave me a full refund, and the team was super nice and helpful. I would suggest their services for sure. Enjoy the knowledge these experts share.

I got exactly what I needed from the reading.

I got exactly what I needed from the reading. I wasn’t too clear with my question, but she still told me things I already knew, which was impressive. I was unsure about a choice I had to make, and even though I was ready to do it on my own, she helped confirm the decision that felt right. I suggest you give this site a go if you’re looking for answers or just need some confirmation on things you might already be aware of.

I got a yearly membership by accident.

I got a yearly membership by accident. I emailed customer service because I couldn't afford the 49.99 fee. I asked for a refund because of my mistake. Customer service was polite and professional. We disagreed about the issue. If they weren't fair and patient, it could have been bad. But they gave me back my money and all was good. I'm really impress. Thank u!

Oscar was very patient and helpful.

Oscar was very patient and helpful. He managed to fix my problem. He was kind and understanding about me not paying attention when clicking a sponsored post. The daily follow-ups and the desire to help were appreciated. My issue got fixed quickly and I'm really thankful for this great customer service experience.

I faced a problem with my order and asked for a refund.

I faced a problem with my order and asked for a refund. About 30 minutes after emailing them, I got a reply. Their response was quick, I'd say. We had a brief email exchange, and I got my refund. They went out of their way to help me and make sure I was happy.

The initial assessment was well thought out

The initial assessment was well thought out, with engaging questions and suitable answers. I'm concerned about the immediate subscription requirement upon signup. A suggestion for improvement could be offering a trial subscription for a week, or different subscription plans like monthly, quarterly, or yearly. Overall, my first impression remained positive. The company shows a strong commitment to addressing open questions about astrology through chats or video calls.

Consistent and accurate readings

I've consulted with five different advisors, and they all provided similar insights into my situation. While I connected more with a couple of them, the overall consistency and accuracy of the readings were impressive. The advisors were understanding, confirmed, and provided valuable guidance. It's reassuring to find a platform where multiple advisors offer reliable and insightful readings, creating a positive and affirming experience for customers like me.

My experience began in a real mess

My experience began in a real mess, mostly due to my own mistakes! If Emma hadn’t been such a helpful and honest person, and understood everything without me explaining much, I’d probably still be stuck. She knows exactly what to do and gets it done quickly, so I’m giving her a 10 for her help! Thanks a lot!

I had a problem with Nebula and reached out to them.

I had a problem with Nebula and reached out to them. They replied right away and fixed the issue instantly! I'm happy with how fast they handled everything and their professionalism! They are real, I was worried about being scammed but I was mistaken.

Impressed by the swift and empathetic

Impressed by the swift and empathetic customer service. They efficiently address every concern. The Nebula platform boasts a solid structure, delivering information from reliable sources. My satisfaction with their service remains high.

I forgot to cancel my monthly payment

I forgot to cancel my monthly payment and was shocked to see 39 USD taken from my PayPal. I contacted their support right away and got my money back in just 2 minutes. They fixed it quickly and with great skill.

I tried their quiz online just for fun.

I tried their quiz online just for fun. Later realized I'd signed up accidentally. Didn't want to pay monthly so contacted them and cancelled. They were nice and did it immediately. Thanks Nebula!

I bought something by mistake on the site

I bought something by mistake on the site and customer support was very quick to help and gave me a refund straight away with no problem. Their kindness and help were great!

The company is good at handling mistakes.

The company is good at handling mistakes. I misread the rules for my buy. I wanted money back, but didn't meet the rules. Still, they gave it. Quick talking and fixing.

My psychic really understood what I was facing

My psychic really understood what I was facing and gave very useful guidance. I felt supported and grateful for the insight she shared. Thank you

I think they're honest.

I think they're honest. Perhaps I messed up and can't recall if I closed the plan or not. I said yes, they said no, but they refunded me anyhow.

I was really surprised how correct the readings are!

I was really surprised how correct the readings are! I just found out about it recently. The whole experiance was really good and fun to try!

Had a problem after finishing the survey.

Had a problem after finishing the survey. Nathan sorted it out fast and with no trouble. Good support, thanks.

The site is very easy to understand

The site is very easy to understand and explore. The readings have been an excellent guide for my daily life.

They presented various options to help me resolve the issue and allowed me to choose the one that best suited my needs

They presented various options to help me resolve the issue and allowed me to choose the one that best suited my needs. Their willingness to listen and assist left a positive impression, and I wholeheartedly recommend their services. It's refreshing to experience such customer-centric support in resolving issues promptly and effectively.

I was initially skeptical about online psychic services

I was initially skeptical about online psychic services, but AskNebula exceeded my expectations. The reading was insightful and resonated with my current life situation. The advisor's guidance gave me a fresh perspective on my career path. While the process was smooth, I deducted one star due to a minor delay in receiving my reading.

I signed up for the membership using

I signed up for the membership using a web browser on my phone, but it didn’t transfer to the app, so I decided to cancel. The customer service agent was quick and understanding. I will definetly think about subscribing again in the future just because of this experience. I’ll make sure to do it through the app store.

That service was amazing!

That service was amazing! I did a goof and bought something by accident. I emailed them and super fast, they fixed it. And it wasn't just a regular reply, it was like talking to a friend! Awesome service, I'll definitely use them again! Thanks, Zoe!

Nebula is a good service, though it’s really hard to move

Nebula is a good service, though it’s really hard to move around between the app and website. Also, there were many bugs. It took some time for customer support to reply, but in the end I managed to cancel my account and things seem fine now.

Nebula's app is awesome for understanding

Nebula's app is awesome for understanding your birth chart. It's super accurate. If you're dealing with problems - money, mind, body, family, job, etc. - give it a shot for guidance.

I asked to stop my subscription

I asked to stop my subscription and cancel the charges for the services. They did it within 24 hours. This is really good customer service. Thanks.

I really valued the help from psychics Sebastian

I really valued the help from psychics Sebastian and Amy, they were kind and their guidance brought me a bit of hope for what's ahead. Thank yu.