WyndhamHotels.com

Microtel Inns and Suites, Dover NH: 10/17/24 -10/20/24 We had to pay in full upfront when we checked in. They wouldn’t accept a gift card (VISA) for payment. The sheets were not clean and still dirty after we asked on the first day. Breakfast food was old and moldy (bread, English muffins). WiFi was poor, and the TV in the room was WiFi connected but we couldn't watch anything. The room was not clean at all (no vacuuming, stains on the carpet). Bath towels were dirty and looked used. They were as small as hand towels. There was no coffee maker in the room (as it was said). No microwave in the room (as it was promised). The fitness center was closed. The room was hot, and we couldn’t adjust the temp because the thermostat was broken. They wouldn’t refund us for any of the problems we reported. Every problem was mentioned to the front desk, and we were told that “changes were coming soon” to fix them. We couldn’t find another hotel in town because they were full for weddings and a Film Festival. Sadly, a very bad experience. No guest should be treated like this.

Totally the most unpleasant hotel I have ever visited. I believe a roadside inn would be a better choice. The mattress feels like a solid block and the pillows are as hard as stones. This is a crime.