SeamLess.com

After 5 years of giving this company my money I've finally had enough. Uber eats here I come. Deliveries went terribel and customer service could care less. If u dont appreciate my business, I'll go elsewhere.

Half the time i'm not being helped properly. Sometimes they mess up, and I am the one who suffers from it. If a restaurant cannot complete my order because they are closed or no longer have the food I want, I still get charged, and im the one that has to wait 5-7 days or more for a refund. Why not instantly refund me so I can order from someone else? Today I placed an order of 2 dishes, but only received one. They're solution is for me to wait a week to get refunded. Great, so now I have to split the food with my wife (which is never an issue for me) only that there are 7 dumplings. The representative abruptly ended the chat when I was still typing. A few of them are rude. If only we could rate them after the chat has ended maybe their boss will take action

I made a mistake using Seamless to order Pizza Hut. Pizza Hut wasn't aware of the special offer from Seamless. Ordering through Seamless ended up being more costly compared to ordering directly from Pizza Hut. I opted for pick-up instead of delivery. I won't use Seamless for Pizza Hut orders again.

This company might overcharge you with lots of extra fees and a recommended tip, making it hard to put a stop to the transaction. If you decide to cancel, they'll likely say a refund isn't possible, offering only a credit for your next deal. The customer support is pretty bad. Overall, it feels like a ripoff.

The customer support was unhelpful, forcing me to rewrite my order, and I was inexplicably charged for two orders. Additionally, the website appears to be malfunctioning, hindering my ability to check and resolve issues. It's disconcerting to suspect potential hacking. If I could assign zero stars, I would. It seems like this service is managed by AI rather than real humans, leading to a subpar and concerning experience.

They charged me an exorbitant 25% more for a pickup order, treating it as if it were a delivery. When attempting to cancel before receiving my order and seeking assistance from customer service, they were rude and unhelpful, abruptly hanging up. Adding to the frustration, the company imposes a substantial 30%+ commission on the restaurant, further highlighting their questionable practices and lack of customer-centricity.